Team Lead, Business Analyst

5 months ago

Toronto, Canada CAAT Pension Plan Full time

** PLEASE APPLY ON COMPANY WEBSITE**

**We believe that everyone has the right to a rewarding career with an organization that values and invests in your growth.**

Are you looking for an energetic, high-performance culture that’s truly one of a kind?

How would you like to work in a fun, high-performance culture that’s truly one of a kind - on a team that appreciates your ideas, helps our members retire with confidence and makes Canada better, all at the same time?

If that sounds like your thing - and you’re an outstanding **Team Lead, Business Analyst** - let’s talk

We’re CAAT Pension Plan, and we’re growing. We innovate defined benefit (DB) pension plans. What are they? Unlike other pension plans, they specifically define the lifetime benefits our members will receive in retirement. This means that once they retire, our members know exactly what they’re getting every month
- for life As a socially conscious company, we’re passionate about helping more Canadians retire with greater financial security and peace of mind.

This position is integral to the success of the **Business Solutions** team, and to CAAT’s guiding mission and growth strategy. The Team Lead, Business Solution will be responsible for managing a team of Business Solutions Analysts, responsible for coaching, mentoring, performance management and managing team development opportunities. They will also provide leadership, day to day oversight, and manage workloads and deliverables. They will work alongside the Leads, Business Solutions to prioritize initiatives, mitigate risks / issues, and escalate based on discretion. The individual must have a team driven approach with a commitment to working collaboratively with internal partners.

**We are looking for someone with**:

- Minimum of a College diploma with five or more years of progressive business analysis experience required preferably within pension administration (MEPP/Public Sector Pension Plan).
- Experience with outsourcing service providers also highly desired.
- Minimum three (3) years of Leadership experience.
- Designations in the following areas would be highly desirable: Pension (ex. PPAC, CEBS), Project Management. (ex. PMP), Business Analysis (ex.CBAP, PBA), Agile/Scrum Certified (ex. PMI-ACP, AgilePM,CPO)
- Experience in Agile development framework will be considered an asset.
- Familiarity with development tools/software/coding. (e.g. Azure, JIRA, ServiceNow, SQL) is a plus.
- Proficient with Microsoft Office Suite, Smartsheet and other collaboration tools.
- Attention to detail as well as mathematical aptitude, problem solving and time management skills.
- Excellent verbal and written communication skills, experience writing business requirements and the ability to effectively communicate with a range of stakeholders.

**Once here you will**:

- Act as the liaison between business units and serve as the conduit between the business and the software development team to ensure the coordination of timelines, resource allocations and handling day-to-day team issues.
- Manage multiple ongoing initiatives with a high degree of organization, tracking team activities, and adapting to changing priorities and requests.
- Triage system / process requests to ensure they go to the proper business analyst lead for intake while providing insight / analysis, making determinations of ROI and cost-benefit analysis.
- Collaborate with the Leads, Business Solutions to assign project resources, track schedules, and report project status. Proactively communicate and collaborate with external and internal stakeholders to analyze information needs / functional requirements.
- Contribute to the development and implementation of best practices within the team to define business requirements for the development cycle.
- Regularly review project status and workloads of Business Solutions Analysts to identify and resolve potential project risks and roadblocks. Develop Business Solution Analysts aptitude / provide guidance and a path through their career.
- Identify process challenges, implement corrective actions to prevent their recurrence, and report overall project status and risks to the Manager, Business Solutions.

**What will CAAT offer you?**
- Financial Wellness: We provide a defined benefit (DB) pension plan (no big surprise here).
- Physical Wellness: We provide a very competitive and comprehensive extended health and dental benefits including life insurance.
- Mental Well-Being: We provide an array of wellness programs including extended mental health benefits. We also offer generous paid time off to promote rest and relaxation.
- On-site gym and shower facilities; meditation/prayer room and cool collaboration spaces including electronic sit/stand desks.
- Hybrid work arrangements for eligible employees and a collegial work environment.
- Opportunities to connect with senior leadership in a variety of informal settings for discussions, sharing, and mutual learning.

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