Servicenow Consultant

3 weeks ago

Toronto, Canada Rivago Infotech Inc. Full time

**JD**:
Provide deep expertise in ServiceNow modules such as ITSM, ITOM.
- Stay up to date with new features, functionalities, and best practices in ServiceNow.
- Work closely with stakeholders to identify opportunities for process improvements and automation using the ServiceNow platform.
- Ensure that solutions are efficient, maintainable, and aligned with business goals.
- Develop and maintain integrations between ServiceNow and other enterprise systems, ensuring data consistency and smooth operation across platforms.
- Ensure all ServiceNow solutions adhere to security standards and regulatory requirements. Implement access controls, encryption, and other security measures as needed.
- Create and maintain comprehensive documentation for all customizations, configurations, and workflows. Provide training and support to end-users and other developers as necessary.
- Monitor the performance and health of the ServiceNow platform, identifying and resolving any issues proactively to ensure optimal performance.
- Collaborate with IT leadership, business analysts, and other stakeholders to understand business needs and translate them into technical solutions on the ServiceNow platform.

**Optional but Beneficial**:
JavaScript, Html, Css, Java or Python a plus
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Advanced/Specialized Certifications:
ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM)
ServiceNow Certified Application Specialist (CAS)
Cloud Certifications (AWS, Azure, GCP)

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $50.00-$55.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- AWS: 1 year (preferred)
- Servicenow: 8 years (preferred)
- ITMS: 1 year (preferred)

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