Manager Vendor Relations

5 months ago

Dartmouth, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

We are looking for a positive, passionate hard working individual to join our team as a Manager Vendor Relations - Auto. This individual will be responsible for the performance management of auto vendors and will serve as the primary interface for Auto vendor relationships; strengthening the strategic relationships and ensuring strategic alignment. In addition, they will be responsible for coordinating review meetings including performance scorecard reviews and performance improvement actions plans; claims auto needs assessment; and managing Aviva’s Premiere Auto vendor network.

Does this sound like you? Come join our team

What you'll do- Establish regular meetings with key auto vendors, to share deliverable information with key stakeholders. Focus on building relationships with vendors, to drive partnership. Engage other stakeholders in vendor meetings as required- Handle customer complaint issues as they relate to auto vendors- Manage existing service level agreements (SLAs) and vendor reviews- Establish and monitor vendor performance score carding and performance reviews- Handle and supervise vendor incentives and rebates- Responsible for BAU auto vendor reporting- Implementation of new vendor pricing as required- Interact with national accounts on an as required basis to address any issues and/or requests- Participate in department evaluations to assess efficiency and financial opportunities- Participate in new project development review meetings- Reduce auto spend and increase vendor quality and efficiency- Regularly evaluate and assess vendor relationships and contracts, based on ongoing needs, to ensure value, quality and innovation- Revisit and re-negotiate service levels, discounts and delivered services as the need arises- Supports end-users within claims to implement joint projects, and on-boards services- Provides oversight and leadership into service delivery and projects, and identifies / completes cost reduction opportunities- Other tasks as required

What you'll bring- 3 - 5 years of strong vendor management experience of both commodity and services- Demonstrable record of delivering major and sustainable financial savings- Proven track record of implementation and execution of value driven projects- Commercial awareness and business acumen (contract development through to execution)- Strong experience in financial analytical skills- Problem solving skills- Ability to work independently and take initiative- Time management, prioritization- Strong presentation and communication skills at executive level- Strong knowledge and understanding of Aviva C & CSO structure- Demonstrates advanced interpersonal skills- Is service oriented, self-motivated, goal oriented and works well in teams- Displays advanced relationship leadership skills- Demonstrates courage and self confidence- Demonstrates ability to mediate conflict / issue resolution with ability to identify alternative solutions- Strong knowledge and experience using SAP Ariba

What you’ll get- Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.- Our vacation package starts at 4 weeks + the opportunity to buy an extra week.- Exceptional Career Development opportunities.- We’ll support your professional development education

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