IT Specialist, Microsoft 365

1 month ago


Ottawa, Canada Healthcare Excellence Canada Full time

We’re Hiring

Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.

**Term**:Permanent Full-Time

**Reports to**:Director, IT & Knowledge Management

**Salary Range**:$90,357 - $135,535

**Deadline to apply**:July 6, 2023 at 8:00am ET

**Your core responsibilities include**:

- Develop and implement the IT knowledge management strategy for Microsoft 365, including policies, procedures, and systems to capture, store, and share knowledge effectively.
- Collaborate with cross-functional teams to identify and prioritize knowledge management, privacy, and security initiatives, and ensure alignment with business goals and objectives.
- Develop and implement processes for knowledge sharing, including Centres of Excellence (COE), training programs, and other knowledge-sharing initiatives using Agile methodologies.
- Provide expert guidance and support for enterprise architecture in M365, including defining and documenting technical standards, best practices, and governance frameworks.
- Develop and maintain a comprehensive architecture roadmap for various apps in M365, with a focus on privacy and security, including identifying and prioritizing opportunities for innovation and improvement.
- Collaborate with stakeholders to understand business needs and requirements and develop appropriately configured solutions that meet those needs while maintaining alignment with overall HEC IT standards and principles.

**For complete details, please see the **Job Description**.**

**Education and experience you will need to have**:

- University degree in Computer Science, Information Science or a related field is required, College diploma with equivalent work experience may be considered.
- Minimum of 5 years’ experience in IT knowledge management, enterprise architecture, or related field with a focus on privacy and security.
- Proficient in M365 (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, OneDrive, Forms, Flow, Power BI, Power Platform, Dynamics), Microsoft certification an asset.
- Experienced working in a Cloud-based environment.
- Strong understanding of enterprise architecture principles in M365, including architecture frameworks and governance models.
- Knowledge of privacy and security best practices and related technologies, including data protection, encryption, access control, data classification, and data retention.
- Demonstrated understanding of modern security frameworks and principles.
- Bilingual in French and English is preferred (English communication skills at Advanced “C” level required).
- Understanding of Azure Active Directory.
- Experience leading small-medium size projects.
- Knowledge of SQL Server and Dataverse is an asset.

**You will be a great fit for this role if you have**:

- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving skills, ability to translate complex technical concepts into business terms.
- Ability to deliver training and other presentations as required.
- Strong time management skills, organizational skills, and attention to detail.
- Ability to work well independently, as well as on a small and dynamic team.
- Professionalism, diplomacy, and confidentiality are required.
- Experience writing policies, process mapping and designing workflows.

**HEC currently offers**:

- Competitive salary with a bilingual bonus (if applicable)
- Full access to our comprehensive benefits package on the 1st day of employment
- Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
- Holiday break closure in December between Christmas Day and New Year’s Day
- Generous vacation and personal leave plans
- A defined benefit pension plan with the CAAT Pension Plan
- Employee and Family Assistance Programs
- Fitness and Wellness Allowance
- Remote Work/Parking Allowance
- Paid professional association fees
- Educational and development opportunities
- On site (Ottawa) gym and complimentary coffee/tea
- Social activities
- HEC is open to exploring the possibility of secondments and interchanges with other organizations as part of our recruitment process.*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

Nous recrutons

Excellence en santé Canada (ESC) travaille avec des partenaires pour diffuser les innovations, renforcer les capacités et catalyser le changement dans les politiques afin que toutes et tous au Canada reçoivent des soins sûrs et de qualité. En collaborant avec les patients, les proches aidants et le personnel des services de santé, nous transformons les innovations


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