Personal Banking Associate

1 month ago

Ottawa, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 18.75

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Quebec

**City (Primary)**
- Sainte-Therese

**Work Location**
- 230 rue Saint-Charles

**Job Expires**
- 04-Jan-2023

  • Personal Banking Associate

    7 days ago

    Ottawa, Canada TD Bank Full time

    407496BR Retail Banking - Customer Service Ottawa, ON April 27, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Personal Banking Associate

    7 days ago

    Ottawa, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate

    4 weeks ago

    Ottawa, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate

    4 weeks ago

    Ottawa, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate

    4 days ago

    Ottawa, Canada Alterna Savings Full time

    Scope of Position This is a dual role that serves in a unique capacity as ambassador for new/existing members of Alterna. The incumbent must quickly and efficiently probe to uncover and assess overall needs of all members (at every contact) and identify opportunities for cross-sell, up sell, and meet the needs of all mass market members by providing...

  • Personal Banking Associate

    5 days ago

    Ottawa, Ontario, Canada Alterna Full time

    Scope of Position This is a dual role that serves in a unique capacity as ambassador for new/existing members of Alterna. The incumbent must quickly and efficiently probe to uncover and assess overall needs of all members (at every contact) and identify opportunities for cross-sell, up sell, and meet the needs of all mass market members by providing...

  • Personal Banking Associate Trainee

    1 month ago

    Ottawa, Canada TD Bank Full time

    405051BR Retail Banking - Financial Services Ottawa, ON April 1, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Personal Banking Associate Trainee

    1 month ago

    Ottawa, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Trainee

    1 month ago

    Ottawa, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Jobs in Ottawa, ON | TD

    1 month ago

    Ottawa, Canada TD Full time

    Job Description Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associatefor our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs,...

  • Personal Banking Associate Jobs in Ottawa, ON | TD

    1 month ago

    Ottawa, Canada TD Full time

    Job Description Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associatefor our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs,...

  • Personal Banking Associate Jobs in Ottawa, ON | TD

    1 month ago

    Ottawa, Canada TD Full time

    Job Description Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associatefor our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs,...

  • Personal Banking Associate Trainee

    4 weeks ago

    Ottawa, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Jobs in Ottawa, ON | TD

    1 month ago

    Ottawa, ON, Canada TD Full time

    Job Description Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking...

  • Personal banking associate- future opportunities

    4 weeks ago

    Ottawa, Canada TD Full time

    Personal Banking Associate- Future Opportunities chezTD L'offre d'emploi que vous recherchez est expirée ou a été désactivée par l'entreprise Chercher plus d'offres ou d'entreprises Voir les emplois disponibles chez TD Emplois - Service à la clientèle Emplois - Services financiers et bancaires Entreprises - Services financiers Vous recherchez autre...

  • Personal banking associate- future opportunities

    4 weeks ago

    Ottawa, Canada TD Full time

    Personal Banking Associate- Future Opportunities chezTD L'offre d'emploi que vous recherchez est expirée ou a été désactivée par l'entreprise Chercher plus d'offres ou d'entreprises Voir les emplois disponibles chez TD Emplois - Service à la clientèle Emplois - Services financiers et bancaires Entreprises - Services financiers Vous recherchez autre...

  • Personal banking associate- future opportunities

    4 weeks ago

    Ottawa, Canada TD Full time

    Personal Banking Associate- Future Opportunities chezTD L'offre d'emploi que vous recherchez est expirée ou a été désactivée par l'entreprise Chercher plus d'offres ou d'entreprises Voir les emplois disponibles chez TD Emplois - Service à la clientèle Emplois - Services financiers et bancaires Entreprises - Services financiers Vous recherchez autre...

  • Personal banking associate- future opportunities

    4 weeks ago

    Ottawa, ON, Canada TD Full time

    Personal Banking Associate- Future Opportunities chezTD L'offre d'emploi que vous recherchez est expirée ou a été désactivée par l'entreprise Chercher plus d'offres ou d'entreprises Voir les emplois disponibles chez TD Emplois - Service à la clientèle Emplois - Services financiers et bancaires Entreprises - Services...

  • Business Banking Associate

    2 days ago

    Ottawa, Canada TD Bank Full time

    **Work Location**: Ottawa, Ontario, Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Department Overview: **TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized...

  • Associate Private Banking Advisor

    4 weeks ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...