IT Manager

2 weeks ago


Vancouver, Canada BC Non-Profit Housing Association Full time

**IT Manager**

Position title**:IT Manager**
Application deadline**:Until filled**
Position status **permanent full time**

**BACKGROUND**

The British Columbia Non-Profit Housing Association (BCNPHA) is the industry association for non-profit housing providers in British Columbia providing services, education, events, and advocacy to over 500 non-profit housing societies who provide more than 60,000 units of affordable housing at more than 2,000 sites across the province.

**Overview of the Position**

As the Senior IT Manager, you will be a member of the management team and will be responsible for overseeing the IT function and mitigating IT related risks. You will report directly to the Director of Finance and Administration. You will manage network technology, IT security and the software platforms used by BCNPHA. You will lead in establishing data storage infrastructure and access protocols and rules within the company as well. You will have one direct report.

**Key Responsibilities**:

- Provide ongoing and regular strategic advice to senior management to align business objectives with appropriate technologies.
- Represent BCNPHA at any Cyber Security and Governance meetings.
- Work with Finance and Administration Director to provide IT related training and guidance to staff
- Serve as a back up for training and issues on IT systems
- Third party IT support vendor management
- Manage End-User Helpdesk and Support, Tracking and reporting of support tickets
- Manage all hardware and software system including but not limited to CRM
- Manage and track Capital Expenditure on It (CAPEX-IT)
- Develop Back up and Disaster Recovery Plan
- Develop, update, measure and define IT goals and IT roadmap
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Including Office 365, desktop computers, laptops, and all mobile devises
- Create ad hoc reports as required

**Qualifications**:

- A university degree or equivalent education in Information Technology. Computer Science, Information systems or related fields or equivalent experience
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
- Firm grasp on IT infrastructure and operations best practices.
- Strong proficiency in Microsoft Office suite of computer programs.
- At least 2 years experience as IT Manager and have working knowledge in Office 365, Azure Cloud, Microsoft Sharepoint, WordPress, SQL, JSON, JavaScript, Powershell, Intune

**WORKING AT BCNPHA**
- Family-friendly work hours
- A diverse team in a sociable, professionally rewarding work environment
- Flexible hybrid work, with a minimum of two days in the office
- BCNPHA’s offices are located on the unceded territories of the Skwxwú7mesh (Squamish), _
- Sәl̓ílwәtaʔ (Tsleil-Waututh), xʷmәθkʷәy̓әm (Musqueam) peoples. Our work takes place throughout the ancestral lands and the many unceded territories of 198 distinct First Nations in _
- British Columbia._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff are required to wear mask at the office. All staff must be testing negative before entering the office premise.

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT Manager: 2 years (required)

Work Location: Hybrid remote in Vancouver, BC

Application deadline: 2023-01-13



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