Automotive Service Relations

1 month ago


Abbotsford, Canada Murray Kia Abbotsford Full time

**Overview**

**Duties**
- Coordinate and manage service appointments for clients, ensuring optimal time allocation and resource management.
- Upsell services when appropriate, enhancing client satisfaction and contributing to business growth.
- Analyze client needs to provide tailored solutions and recommendations.
- Maintain accurate records of appointments, cancellations, and follow-ups in the scheduling system.
- Collaborate with team members to ensure seamless service delivery and address any scheduling conflicts.

**Experience**
- Proficiency in English is required
- Previous automotive service department experience is preferred.
- Experience in customer service or sales is preferred, showcasing strong communication skills.
- Familiarity with appointment scheduling software is a plus.
- Demonstrated ability to work in a fast-paced environment while maintaining attention to detail.
- Strong interpersonal skills with the ability to build rapport with diverse clientele.

Hourly wage based on experience with a monthly performance bonus available.

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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