Associate Service Operations Security Technician

3 days ago

Vancouver, Canada Diebold Nixdorf Full time

**Position Overview**:
Provides on-site maintenance and repair services for DN customers. Performs services on assigned products including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, general locksmithing, vacuum air tubes - including under-counter teller equipment - and security vestibules. Responds to service calls in an accurate and timely manner.

**Key Responsibilities**:

- Addresses issues and provides maintenance services according to set schedules and in line with company policy and manufacturer specifications
- Assists with and/or performs basic level services on assigned products, including:

- Cleaning, drilling and lock replacement for safe deposit boxes and under counter teller equipment
- Maintaining bolt work and time locks on safes, chests and vaults
- Maintaining ATM Cencon locks and mechanical and electrical combination locks
- Providing key duplication and lock core replacement
- Maintaining after-hour depositories, VAT units, drive-up windows, drawers and sliding windows

**Required Qualifications**:

- Minimum of 1 year vault, safe, lock maintenance and troubleshooting experience required
- Proven track record of more than 1 year Service Technician with banking/retail experience
- Successfully completed education in IT- or mechatronic/electronic-related profession
- In individual cases it is possible to assign the job to an employee, if the essential professional knowledge is acquired by work experience
- Product knowledge of relevant industry and basic ITIL skills preferred
- Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment
- Acceptance of exposure to the outside elements
- Shift adaptability, which would include an on call rotation for evenings and weekends
- Ability to organize and inventory truck stock parts and tools
- Ability to pass MVR, background and drug test where required
- Locksmith Certification / TQ preferred for Provinces that are regulated
- Vocational/Trade School preferred

LI-JS3

**Requisition Employer Description**:

- Why should you join Diebold Nixdorf?_
- Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability._
- Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status._

Areas of InterestField Service Technicians

Experience LevelAssociate

CountryCanada

Primary LocationVancouver, British Colombia, Canada

Remote - Work from HomeYes

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