Business Analyst

**ABOUT US**:
McDougall Energy Inc. (“McDougall Energy”) is a Canadian, privately owned, family business serving energy customers since 1949. McDougall Energy is a marketer and distributor of heating oil, propane, gasoline, diesel fuel and commercial lubricants, as well as an Esso and Shell® branded retailer. McDougall Energy is proud to be a Platinum Club member of Canada’s Best Managed Companies, having retained its designation consecutively since 2011. Now in its third generation of ownership, the energy company serves communities across regions of Ontario and Western Canada. The company is headquartered in Sault Ste. Marie, Ontario.

Our success is driven by an uncompromising commitment to provide the highest quality customer service to each and every customer. We recognize that our employees are our most valuable resource and offer opportunities for development for personal and career growth.

**ABOUT THE OPPORTUNITY**:
McDougall Energy is looking for a **Business Analyst **to join our Project Management Office and Continuous Improvement team as we endeavor on an exciting ERP transformation project. The continuous effort of the PMO & CI team drives a competitive advantage for McDougall Energy as we strive for improved performance in everything we do across the company. The Business Analyst will experience a unique and rare opportunity to make a difference implementing brand new technology with deep process transformation across the company. Reporting to the PMO & CI Manager, the Business Analyst will:

- Manage requirements development process through elicitation, analysis, specification and verification of requirements and works to develop technical specifications and test plans that will ensure the delivery of high-quality outcomes.
- Develop supporting data analytics and decision support elements of projects, to enable successful business process improvement outcomes.
- Consult with management and staff to identify, define and document business needs and objectives, current and future state operational processes and procedures, issues, input and output requirements.
- Engage with all stakeholders to validate and clarify requirements and desired outcomes.
- Participate in and/or leads Continuous Improvement activities.
- Identify opportunities for improving business processes through information system and/or non-system changes; assists in the preparation to develop new system and/or operational changes.
- Facilitate the creation of user stories and use cases, acceptance criteria, test plans, testing and training guides.
- Develop analytics dashboards to support project and solution objectives.
- Help transform data into information that stakeholders can use to make informed decisions.

**ABOUT YOU**:

- Minimum of 5 years’ experience in a Business Analyst role with direct experience working with Information Technology; Business Analyst certificate an asset
- Bachelor’s degree in Business Analysis, Business, Information Technology, Operations Management, Engineering, Science, Accounting, or related field
- Business process re-engineering experience
- Excellent communication skills; both verbal and written
- Project Management experience working as part of a project team and/or Team Lead in project
- Working knowledge of Continuous Improvement, process mapping, IT Controls (ITIL, COBIT, SDLC, etc.), and Lean Six Sigma
- Effective problem solving and research skills
- Experience working with data analytics and visualization tools such as Tableau, Qlik, PowerBI
- Demonstrated ability to make timely, informed decisions, in realm of accountabilities and authority, and in consultation with functional groups and Information Technology
- Experience working with SQL an asset

**WHAT WE OFFER**:

- Competitive Compensation
- 4 weeks paid vacation
- Employer Health Benefits
- Defined Contribution Pension Plan
- Employee Family Assistance Program
- Healthcare & Lifestyle Spending Account
- Confidentiality of all applicants assured. We thank all applicants, however only those under consideration will be contacted._