Front Desk Clerk, Hotel

Education: No degree, certificate or diploma
- Experience: Will train
**Work setting**:

- Hotel, motel, resort
- Relocation costs covered by employer
**Tasks**:

- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
**Security and safety**:

- Bondable
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Client focus
- Dependability
- Excellent oral communication
- Team player
**Financial benefits**:

- Bonus
**Long term benefits**:

- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week