User Support Technician
2 weeks ago
**JOB REQUIREMENTS**:
**Education**:
- Secondary (high) school graduation certificate
**Experience**:
- 1 year to less than 2 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
**HOW TO APPLY**:
**By mail**:
- Room 11327 92A Ave
- Delta
- British Columbia
- V4C 3M3
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