Assistant Store Leader

6 months ago

Halton Hills, Canada Kate Spade Full time

**Job Title: Assistant Store Leader (Manager**

**Primary Purpose**:

- **The successful individual will leverage their proficiency in retail to**

**Client & Service Expert**:

- Development of business driving initiatives that build a repeat business or that attracts a new customer.
- Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
- Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
- Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
- **Leadership Presence/Steward of Talent**:

- Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance.
- Responsible for assuming the Store Manager role in manager’s absence.
- Lead by example with the achievement of personal sales goals.
- Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.
- Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
- Conduct ongoing review and assessment of employee performance.
- **Building Brand Equity**:

- Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
- Ensure brand and operating standards are met to support brand consistency.
- Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
- Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales.
- **Operational Excellence**:

- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
- Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
- Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets.
- Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory
- **The accomplished individual will possess...**
- Professional sales development and exceptional interpersonal skills
- Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
- Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfortable in making decisions and mediating conflict within a team-environment
- Proficient in windows-based software such as excel, word and outlook
- **An outstanding professional will have...**
- Minimum 3 years management experience in a comparable retail environment
- College degree preferred
- Prior luxury goods experience preferred
- **Physical Requirements...**
- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders

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