Manager Is Solution Services

2 weeks ago

North Vancouver, Canada ICBC Full time

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

adjustments can be made to help support you in delivering your best performance.

Manager IS Solution Services (IT Delivery Manager) - Hybrid Work

**Job Title**: Mgr IS Solutions Services Reference Number: 117455

**Location**: North Vancouver Employment Type: Permanent Full Time

**Hours of Work**: 7.5 hr Day Shift (M-F) Posted Date: 2023/03/10

Position Highlights

team in the inception, build and implementation within Discipline Agile Framework and in the operational support of technology

solutions to ensure alignment with ICBC claims business strategies and Provincial Government direction. We will draw on

your experiences in managing the development of technology solutions to implementation, and your ability work efficiently with

an discipline agile team contains Business Analysts, Developers and Testers.

**Your key focus and deliverables**:
solutions align with architecture and infrastructure standards and guidelines;
- Assign and monitor progress of work performed by Solutions Team across various development platforms, including but not

technology solutions to meet business needs;
- Pragmatic visionary who can translate business needs into workable technology solutions that scale both technologically and

operationally, managing the organization through change, evolution, and sustained growth guiding the convergence of existing

systems with emergence of new modernized technology;
- Consult, communicate, and collaborate with various teams, (IT, business & 3rd party vendors) to ensure seamless integration

of new solutions with timely and quality deliverables, meeting or exceed performance levels for stable operations;
- Establishing partnerships with varying levels of resources is key (executives, management, projects, various internal business

& IT stakeholders, and external vendors);
- Ensure development environments are managed to meet needs of various streams and multiple projects and developers;
comply with security and privacy policies;
- Building, managing and working with agile delivery teams to optimize our investment in quality and deliver value to the

business partners;
- Supports program and portfolio planning.

Position Requirements

To make an immediate contribution in this critical IS Claims Applications Manager role, you will have demonstrated

**experience**:

- Working on large projects with knowledge and understanding of enterprise technologies such as Enterprise Service Bus (ESB),

Enterprise Data Warehouse (EDW), Enterprise Identity and Access Management (EIAM), and Enterprise Portal Solutions;

Servers (i.e. WebSphere, Weblogic, etc.) and Directory Services (Active Directory, SUN/UNIX LDAP, SAP, etc.);
- Managing the day to day operations of a team on production outage, incidents management, and release change

management;
- Leading technical teams, communicating objectives to the Claims Applications team, providing creative solutions, effectively

managing geographically dispersed teams, and ensuring progress tracks development objectives;
- Working within a complex environment and understanding the implications of regulatory requirements for security and audit as

it pertains to Claims technology solutions will be an asset;
- Experience and knowledge of technology-based tools or methodologies including ITIL and SDLC implementation

methodologies, to review, design, and/or implement products and services;
- Building strong working relationship and influence decisions with product vendors, consulting partners, clients and

stakeholders.

Your experience is supported by a technical or business degree; an industry recognized certification (CISSP, PMP, MCSE, etc.)

would be an asset. This position may require you to qualify for security clearance from CSIS.

Position Information

**What we offer**:

- Competitive Salary & Benefits: We are committed to providing industry competitive salary and comprehensive benefits.
- Hybrid of On-site and Working from Home: We offer flexible working arrangements as we continue to support our employees in

balancing their career and family commitments.
- Hybrid Work : 2days from the office and 3 days from home
- COVID-19 safety protocols: We comply with WorkSafeBC and the health authorities of British Columbia to ensure your safety

and wellbeing.

will be considered for this position.

Please note only those legally en

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