Patient Support Assistant
7 months ago
**Job Description**:
The **Patient Support Assistant** is a value-added position provided to support patient flow process by greeting and assisting patients as well as assisting with unit needs. The Patient Support Assistant position requires professionalism, critical thinking and sensitivity. The Patient Support Assistant works with the Endoscopy staff to ensure timely, quality patient care throughout the patients’ Endoscopy journey.
Qualifications:
- Currently enrolled or graduate in/from a post-secondary program at an accredited university or college.
- Excellent communication and interpersonal skills.
- Ability to deal with confidential materials in a responsible manner.
- Ability to take and follow direction while also being proactive in tasks assigned.
- Demonstrated ability to adapt to continually changing priorities and fast pace.
Responsibilities and Tasks:
- Adhere to RVH’s Code of Conduct and Privacy Pledge.
- Exhibit the core values of RVH: Work Together, Respect All, Think Big, Own It and Care.
- Exhibit professionalism and respect when communicating with patients, community members and staff.
- Complies with evidence-based practices and standards (including Infection Prevention and Control (IPAC), use of Personal Protective Equipment (PPE), safe use of equipment and teamwork).
- Providing wayfinding and other information to visitors and patients.
- Patient transportation.
- Assistance with simple clerical tasks.
- Other duties as assigned: this may involve performing any basic functions required to support the hospital and unit patient flow.
- Must be available to work Days and Evenings.
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