Lounge Waiter/waitress

Work Term: Permanent
- Work Language: English
- Hours: 3 to 24 hours per week
- Education: No degree, certificate or diploma
- Experience: Experience an asset
**Work setting**:

- Pub
- Hotel, motel, resort
**Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
- Load buspans and trays
- Organize tasks to accomplish the work
**Supervision**:

- No supervision responsibility
**Certificates, licences, memberships, and courses**:

- ProServe program
**Computer and technology knowledge**:

- Aloha Point of Sale (POS)
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Standing for extended periods
- Work under pressure
**Weight handling**:

- Up to 23 kg (50 lbs)
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
- Positive attitude
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Financial benefits**:

- Gratuities
**Other benefits**:

- Free parking available
- Wellness program