Customer Service Representative On The Road

7 months ago


SaintLaurent, Canada Delcom Solution Groupe Melcarm Full time

**Offre d'emploi**

Delcom Solutions est à la recherche de nouveaux talents pour rejoindre son équipe. Nous sommes à la recherche d'un représentant du service à la clientèle ou CSR qui agira comme agent de liaison et sera responsable de fournir sur place de la formation sur les produits/services, et de l’information après la vente de produits vendus par DELCOM tels que des imprimantes, des appareils multifonctions, des appareils grand format de RICOH, SHARP, LEXMARK, et HP.

**Liste des responsabilités en matière de service à la clientèle**:

- Fournir des informations précises, valides et complètes en utilisant les bonnes méthodes/outils
- Rencontre le client sur les lieux d’installation
- Le représentant à de service à la clientèle formation supporte l’équipe des ventes lors de livraison d’équipement après-vente chez les clients preneur

**Exigences et compétence**s
- Posséder un permis de conduire valide et un véhicule personnel en bonne condition
- Excellentes compétences en matière de communication et de présentation en français et en anglais
- Excellentes compétences en MS Office
- Capacité à effectuer plusieurs tâches à la fois, à établir des priorités et à gérer son temps de manière efficace.
- Ponctualité et respect des horaires de travail
- Bonne gestion du temps
- Organisé et autonome
- Solides compétences en matière de contacts téléphoniques et d'écoute active
- Familiarité avec les systèmes et pratiques de gestion de la relation client (CRM)
- Orientation client et capacité à s'adapter/répondre à différents types de caractères.

**Horaires de travail et avantages**
- Les heures de travail sont du lundi au vendredi de 8h30 à 17h00
- Possibilité d’avancement
- Salaire annuel 40 000 par an + km parcourus du bureau à la formation sur site
- Bonus sur formation complète chez les client
- Temps plein, Permanent
- Assurance de groupe et dentaire
- Vacances payées

Type d'emploi : Temps plein

Salaire : à partir de 40 000,00$ par heure

Avantages:

- Assurance Maladie Complémentaire
- Assurance Vie

Horaires de travail:

- Du Lundi au Vendredi

Types de paie supplémentaire:

- Primes

Formation:

- École Secondaire (Souhaité)

Expérience:

- Service à la clientèle: 1 an (Souhaité)

Langue:

- Anglais (Souhaité)

Lieu du poste : En présentiel



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