Logistics Coordinator

We are currently looking for Logistics Coordinators to join our Toronto office. This is a fast paced position that requires excellent customer service skills, multitasking and a strong commitment to quality and attention to detail.

**Responsibilities**:

- Monitor import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution;
- Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns.
- Build close, strong relationships with all our customers, overseas agents and service providers;
- Complete processing of all documentation required including invoicing and import declaration if required;

**Qualifications**:

- Ocean import experience in Freight Forwarding company;
- Excellent customer service experience and communication skills;
- Excellent multitasking skills;
- Strong organizational and time management skills required, including the proven ability to work in a fast-paced environment with time-sensitive deadlines;
- Proven ability to work well both independently and as part of a team required;
- Proficient computer and keyboarding skills required (Microsoft Outlook, Word and Excel).

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Vision care

Schedule:

- Monday to Friday

Work Location: One location