Junior IT Technician

3 weeks ago

Sarnia, Canada DAGI Full time

**Junior IT Tech**

**Expectations**
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Triage support requests through CRM (Customer Relationship Management)

Respond to client requests by phone or through a CRM system
Provide basic training with clients on Office 365 services and phone system
Maintain daily performance of computer systems
Be thorough with notes
Ability to be patient with customers through the problem-solving process
Install, modify, and repair computer hardware and software
Clean up computers
Run diagnostic programs to resolve problems
Resolve technical problems with Local Area Networks (LAN), Wide Area
Networks (WAN), and other systems
Install computer peripherals for users
Follow up with customers to ensure issue has been resolved
Work is typically done from London to Sarnia for on-site tickets

Most of the work is completed remotely but you must be available to leave for on-site as they come up.

**Helpful Experience**
Computer System Admin/Networking College Course
3 years of business I.T. experience in a similar role
MAC OS proficiency
Experience with Office 365 and VOIP phone experience
Familiar with helpdesk ticketing systems
Experience with Active Directory, Networking & business WIFI
Experience with Printers and copier troubleshooting

**Skills that would be good to have/be familiar with**
Strong interpersonal, analytical, and organizational skills
A determination to achieve and succeed
The ability to meet project deadlines

Juggle and prioritize multiple tickets and projects

Team orientated player
Ability to multitask
The willingness to listen to feedback and use it to improve

Interest in learning new technology

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $17.05-$19.78 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you have a reliable way to get to and from client sites?
- Do you have experience administering an Office 365 tenant?
- Are you willing to do on-site work in Sarnia, Chatham, Strathroy and London?
- Do you currently reside in Lambton County?

Licence/Certification:

- Class G Licence (required)

Work Location: In person

  • Junior Installer

    5 days ago

    Sarnia, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as a Junior Installer/Junior Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless growth...

  • Junior Installer

    7 days ago

    Sarnia, Canada Reliance Home Comfort Full time

    Junior Installer Sarnia, ON, Canada Req #4115 May 28, 2024 Find Your Limitless with Reliance By joining Reliance as a Junior Installer  you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride...

  • Junior Installer

    7 days ago

    Sarnia, Canada Reliance Home Comfort Full time

    Junior Installer Sarnia, ON, Canada Req #4115 May 6, 2024 Find Your Limitless with Reliance By joining Reliance as a Junior Installer  you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride...

  • Environmental Consultant

    1 month ago

    Sarnia, Canada WSP Canada Full time

    The Opportunity:Our team is growing, and as a result WSP's Earth & Environment group is currently seeking an Experienced Environmental Project Manager to join our Environment team in Sarnia, Ontario . The position will help deliver existing projects and develop new business opportunities. The WSP Environment team consists of a dynamic team of environmental...

  • Jr./Int./Sr. Engineer

    1 month ago

    Sarnia, Canada Rally Engineering Full time

    Key Responsibilities & Duties: Member-in-Training/Junior Assists senior and intermediate level engineers; must work under the direct supervision of a professional engineer (P.Eng.). Assignments of limited scope and complexity; work, analysis, and calculations supervised in detail. Working knowledge of codes and regulatory obligations to ensure...

  • Jr./Int./Sr. Engineer

    3 weeks ago

    Sarnia, Canada Rally Engineering Full time

    Assists senior and intermediate level engineers; must work under the direct supervision of a professional engineer (P.Eng.).Assignments of limited scope and complexity; work, analysis, and calculations supervised in detail.Working knowledge of codes and regulatory obligations to ensure requirements are incorporated into designs.Prepare reports, calculations,...

  • Jr./Int./Sr. Engineer

    3 weeks ago

    Sarnia, Canada Rally Engineering Full time

    Assists senior and intermediate level engineers; must work under the direct supervision of a professional engineer (P.Eng.).Assignments of limited scope and complexity; work, analysis, and calculations supervised in detail.Working knowledge of codes and regulatory obligations to ensure requirements are incorporated into designs.Prepare reports, calculations,...

  • Jr./Int./Sr. Engineer

    3 weeks ago

    Sarnia, Canada Rally Engineering Full time

    Assists senior and intermediate level engineers; must work under the direct supervision of a professional engineer (P.Eng.).Assignments of limited scope and complexity; work, analysis, and calculations supervised in detail.Working knowledge of codes and regulatory obligations to ensure requirements are incorporated into designs.Prepare reports, calculations,...