Francophone Support Worker

5 months ago

Cambridge, Canada City of Cambridge Full time

**People, Place, Prosperity**:
**Job Profile**:
As the French language staff lead, the Francophone Support Worker serves an older adult population under the direction of the Community Support Services Coordinator and works in partnership with members of the Day Program, Friendly Visiting and Recreation staff teams to provide social recreational programs and system navigation supports to adult members of the Francophone community living in Cambridge and within Waterloo Region and Wellington County

**What you will be doing**:
Provide programs and services in French and English.

Research, develop, plan and deliver current and new innovative social recreational programs in French.

Support Francophone community members and non-French speaking staff and participants to engage and interact with one another.

Provide information and assist Francophone residents and their caregivers to learn about and connect with the variety of City and other community based programs and services available to them in both French and English.

Travel across Waterloo Region and Wellington County to meet Francophone members in community settings and their homes.

Liaises and networks with other Francophone service providers and staff, key groups and partners within the Francophone community to identify service needs, gaps and look for unique ways to expand and address them on an individual client basis and as a community as a whole.

Collaborates with Programmers and other program staff to plan programs and activities to meet the physical, psychological, social, spiritual and unique cultural needs of Francophone clients.

Assist with the recruitment, interviewing, screening, mentoring, and assessment of Francophone students, and volunteers in the Day Programs and Senior Centre Without Walls project.

Purchase supplies, organizes, prepares and leads or demonstrates activities, baking/cooking, games, music and art and craft programs.

Maintain a safe and clean work area, including the set up and cleaning of tables, chairs and audio visual equipment and program supplies.

Lead exercise classes in both French & English.

Assist clients to participate in aqua fit class and to utilize fitness equipment in conditioning room.

Conduct and document assessments, care and service plans

Observe, assess, record and report changes in client behaviour and health. Inform family members, caregivers and Care Coordinators of changing needs and circumstances of Francophone clients attending programs and social activities.

Assist with the plating, preparation and serving of meals, and snacks.

Provide toileting assistance including personal care or hygiene and feeding assistance as required by participants which maintains the dignity of the client.

Use specialized training techniques such as Gentle Persuasive Approach, PIECES, and U First when working with individuals with cognitive and developmental challenges.

Assist with medical or other emergencies to ensure the safety or participants in the programs.

**Education**:
College diploma in recreation/leisure or activation studies; social work or gerontology; or other equivalent field of study offering training in care coordination or quality of life planning with a certificate in recreation programming/ therapy or gerontology.

Proof of Grade 12 French-language Public School Board Diploma or equivlancy.

**Language**:
Bilingual in English and French. Must be fluent in spoken, written & comprehension.

**Experience and Knowledge**:
One to Two years of experience planning and implementing a variety of social and recreational activities for frail older adults and/or adults with cognitive disabilities in a French or English language environment. One to two experience assisting individuals and families to navigate and connect with services and programs and to plan an improved quality of life for both the older adult client and their caregivers. Experience working with individuals living with dementia or cognitive challenges in a community based setting is an asset. Experience interviewing, screening, and directing students and volunteers to support older adults in social recreational programs is an asset.

Able to perform the physical demands associated with this position.

A proven track record of being accountable for multiple deliverables, reporting, and high
- quality performance.

Outstanding focus to safety and ethical standards.

Ability to build and maintain customer satisfaction at all times.

Independent problem solving abilities and able to recognize when support from peers and supervisors is needed.

**Your compensation**:
This CUPE Inside Worker Union position current hourly rate of pay is $34.05 to $36.19 per hour.

**Hours of work**:
The position offers a total of 20 hours per week. Scheduled shifts and hours will vary between 8:00 a.m. - 9:00 p.m., Monday to Sunday.

**We will ask you for these items if you are hired**:

- Current and valid Police Vulnerable Sector Check to be provided p

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