Payroll Advisor

**Job Description**:
**JOB TITLE**:Payroll Advisor

**DEPARTMENT**:Corporate Support Services

**POSTING NUMBER**:106054

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Temporary 12-months with the possibility of extension

**HOURS OF WORK**:35 hour workweek

**LOCATION**:Hybrid Model*- when working onsite, you will report to the location of City Hall

**SALARY GRADE**:6

**HIRING SALARY RANGE**:$97,593.00 - $109,792.00 per annum

**MAXIMUM OF SALARY RANGE**:$121,991.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:April 19, 2024

**CLOSING DATE**:May 2, 2024

**AREA OF RESPONSIBILITY**:
Reporting to the Payroll Services Manager, this position is responsible for supporting the implementation of project based initiatives and day to day support within the payroll section.
- **
OPERATION SUPPORT**

Identify and translate business requirements into actionable work plans through to systems implementation.
- Identify any issues or opportunities which arise from client queries.
- Determine resolutions for complex business requirements.
- Identify potential risks and development of alternative solutions.
- Gather and document business requirements.
- Work with payroll manager to define project timelines. Proactively raise risks/issues to timelines, functionality, or operational readiness.
- Tracks project progress, risks and issues and takes action as needed. Develops and provides status reports. Leads client working sessions with IT/HR (focus on solutioning, requirements, deployment, etc.).
- Oversee end-to-end systems development lifecycle, including ensuring completeness of business requirements, ensuring solid functional and technical design/development, ensuring robust/repeatable testing cycles, and ensuring smooth production cut-over.
- Lead the processes, procedures and documentation related to developing, managing, executing long term project schedules that translate project outcomes into tangible implementation actions.
- Create and/or modify SOP (Standard Operating Procedure) and other process related documentation (flowchart, narrative, etc.)
- Prepare training materials for the new system.
- Prepare communications and engage stakeholders for organizational roll out of the system implementation.
- Facilitate the resolution of system related issues.
- Conduct functionality testing (sandbox, UAT).
- Create testing scenarios.
- Provide functional guidance on testing scenarios.
- Log issues resulting from testing.
- Perform retesting to validate the implemented solutions by the vendor.
- Managing project scope to ensure commitments are achieved
- Create specific payroll project plan as subset of overall systems implementation project plan.
- Resolves project specific issues and challenges. Partners with IT and HR to coordinate project execution including deployment schedules to manage conflicts.
- Monitor the results of the work breakdown from the project plan.
- Provide regular project progress and performance reporting against expected delivery parameters.
- Oversee the transition of project deliverables into regular business operations to sustain post-project performance.
- ** STAFF GUIDANCE AND DIRECTION**
- Execute and facilitate training required for the new system.
- Provides coaching and mentoring to payroll staff including technical advice once new systems are implemented.

Provides input into formal performance evaluation of staff.
- **
CUSTOMER SERVICE**
- Liaise with stakeholders in order to understand business needs and recommend solutions to meet operational effectiveness.
- Build and maintain a relationship with internal and external stakeholders, departments and team members to achieve common goals and objectives.
- ** COMMUNICATION AND REPORTING**
- Present and convey complex concepts and conditions to stakeholders; develop reports, proposals and make recommendations to management for effective decision-making.
- Keep management informed of activities and initiatives; recommend solutions for effective decision-making.
- ** CORPORATE CONTRIBUTION**
- Conduct research, review, assess, trends, current processes and practices to recommend solutions that improve business processes, service solutions and best practices.
- Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
- ** BUDGET SUPPORT**
- Use of effective resource and expense management at all times to meet corporate policies and guidelines.
- ** TEAMWORK AND COOPERATION**
- Backfill resources on Payroll operational and project initiatives, as required.
- Assist in the balancing and reconciliation of the T4 slips, T4A slips and NRA
- Assist in the completion of year end reporting
- Assist in the completion of ad hoc payroll projects by conducting research, producing relevant data and performing analysis as needed with potential alternative solutions.
- Work well within diverse groups to achieve common goals and objective