Leader, Operations

4 weeks ago

Downsview, Canada Bombardier Full time

**Why join us?**:
As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.

Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.

**Bombardier’s Benefits Program**:
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

- Insurance plans
- _ Dental, medical, life insurance, disability, and more_
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program

**What are your contributions to the team?**:

- Manage, coach, develop & provide feedback to a team of licensed AMEs in the department.
- Plan, implement and control functional activities to achieve the Operations Unit and/or Product Quality performance targets including goals set forth for the Achieving Excellence System.
- Ensure that all team members understand their role and performance in achieving the Operations Unit plan.
- Ensure functional role of support organizations are integrated into Operations Unit resulting in a one-team approach.
- Ensure the right resources are available on a shift-by-shift basis to meet projected workload delivery on quality, cost and schedule.
- Maintain housekeeping standards to ensure a safe working environment.
- Maintain an equitable work environment. Ensure the right resources are available to meet projected workload delivery on quality, cost and schedule.
- Ensure a safe working environment for our employees.
- Maintain an equitable work environment.

**How to thrive in this role?**:

- You have a post-secondary degree/diploma in technical discipline (i.e aerospace engineering) and a minimum of five (5) years’ experience in a Supervisory/Managerial role in a Manufacturing environment
- A valid AME license is an asset
- You must have knowledge and experience in aircraft manufacturing/maintenance
- You must have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
- You must possess the following: ethics, integrity and honesty; respect for others; cooperation; be motivated to get things done; be able to express ideas logically and coherently; possess a positive attitude; be able to overcome obstacles; assume full responsibility; utilize the appropriate resources to solve day-to-day problems; react quickly to unforeseen events
- You must possess interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
- You must have experience in developing both long-range strategic goals and short-term tactical plans
- You must be able to anticipate and satisfy the customer's needs, while operating within established policies, procedures and commercial guidelines
- You must have communication, problem solving, and leadership skills in order to effectively work with a variety of individuals and departments
- You must have knowledge of the Canadian Air Regulations
- Being open to working on different shifts with a strong preference to work on afternoon, midnight, or the weekend shift, would be considered an asset. Bombardier offers competitive premium pay for working off-shifts.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

**Job** Leader, Operations

**Primary Location** De Havilland Inc.

**Organization **Aerospace Canada

**Shift** Weekend

**Employee Status** Regular

**Requisition** 4003 Leader, Operations

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