IT Support
3 weeks ago
BLS International is looking for IT Support.
**Job Responsibilies**:
- In-depth knowledge of hardware and software.
- Consulting with IT, Operation managers and other departments as required.
- Training end-users on hardware functionality and software programs.
- Resolving reported\logged issues in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software as well as upgrading hardware and systems.
- Ensuring system and network security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
- Ensuring secure and stable network connectivity and testing network protocols
Installing, updating, and configuring end-user networking accessories
**IT Support and Network Specialist Requirements**
- A bachelor's degree in computer science, information technology, or similar.
- Minimum 3 years of experience as an IT support and network specialist.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of system security.
- Ability to keep up with technical innovation and trends in IT support.
**Salary**: $33,500.00 per year
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Computer networking: 1 year (required)
Work Location: In person
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