Clinical Specialist, Ontario
7 months ago
Professional Services - Medical Devices - Draeger Medical Canada Inc. - Job-ID V000009154
Toronto
Vollzeit
**The Job Responsibilities**
At Dräger, it is our passion and dedication to protect, support and save lives. Our dedication to life naturally extends to the quality of our employees’ lives. They are the essence of our company, and without them, we would not be what we are today - a world leader in medical and safety technology. We are searching for people who want to join us in building “Technology for Life”.
The Clinical Specialist (CS) is responsible for planning and providing customer training and clinical support to customers for both pre-sale and post-sale clinical implementations. This position is considered an integral part of our sales and implementation process and Draeger’s customer satisfaction directives. Clinical Specialists are expected to develop significant customer relationships in their assigned accounts and/or coverage areas and work cooperatively with their assigned sales and implementation team members in the development and execution of account strategies required for successful clinical implementation.
**This is a 12-month full-time contract position, with strong potential to transition to permanent position.**
Main Accountabilities:
- Partner with the sales and implementation teams to complete system projects on time and to the customer’s satisfaction
- Partner with the sales and professional services team to ensure optimal delivery and support with pre-sale activities
- Ensure optimal delivery of Clinical Education and Implementation program for assigned modalities
- Analyze technologies to determine applicability to care giver practice, education, administration, and research
- Read, analyze and interpret equipment manuals, general business periodicals or professional journals, write reports and business correspondence, and effectively present information in one -on-one and group situations to customers and other employees of the oganization.
- Collect competitive information and inform sales and marketing in order to assist in the development of sales strategy to grow revenue, market share and profit, as well as giving the critical differentiator to the client that will influence the decision.
**Your Qualifications**
**Education**:
- Active RN or RT license required, BSN, BHSc, AS, Degree preferred
Related Experience:
- Ability to read, analyze and interpret equipment manuals, general business periodicals or professional journals.
- Ability to write reports and business correspondence.
- Ability to effectively present information in one -on-one and group situations to customers and other employees of the organization.
Special Competencies/Certifications:
- Minimum 2 years’ experience of direct patient care in an acute care or intensive care setting, preferably Adult/Pediatric/Neonatal ICU or Coronary Care.
- Must be willing and able to work in Pediatric settings, including NICU, Operating Room, Cath Lab, Emergency Room, as well as intensive care settings such as Critical Care-ICU, Neuro-ICU, Cardiac-ICU.
- Valid Driver’s License and acceptable driving record
- Valid international travel documents
- Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills desired.
- Although this position is posted for the territory indicated, travel outside of this territory will be required when business needs arise.
- Must be able to work flexible hours. Some weekend, evening and night work or travel maybe required.
- Bilingual proficiency (English and French) written and verbal is preferred
Working Conditions:
- This is a remote position; travel is required up to 75%
- Working days and hours will vary to adjust to the business needs of our customers. Afterhours and some weekend work will be required.
- Must be able to lift up to 10 kg.
**The Dräger Workplace**
In North America, Draeger employs over 1,300 employees working in our major sites in the United States and Canada (in the US: Andover, MA; Telford, PA; Houston / Coppell, TX, and in Canada: Mississauga, ON), including our Sales and Service workforce employees from coast to coast.
Our field based Sales and Service workforce, located across Canada, is focused on building and strengthening long term relationships with our customers in the delivery of Draeger’s exceptional portfolio of Medical and Safety products and solutions.
**Who we are**
**What we offer**
**If you have any questions, please contact**
Anna Phillips
USDraegerCareers.C.US
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