Volunteer Coordinator

**Company Biography**

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

**Position Overview**

The Volunteer Co-ordinator develops, coordinates, and evaluates the volunteer programs and services in the Long-Term Care Division. The Volunteer Co-ordinator recruits, screens, trains, evaluates, and supports volunteers and volunteer programs.

**Duties and Responsibilities**

Volunteering Recruiting and Screening
- Recruit, screen, and select volunteers, determining their suitability in relation to the program’s needs.
- Develops volunteer role descriptions and policies that reflect the needs of the program.
- Evaluate risks and assign volunteer roles.
- Conduct interviews and arrange for reference checks as required in legislation and policy.
- Provide orientation for new volunteers, co-ordinate and maintain educational and training programs for volunteers.

Volunteer Management
- Co-ordinate and monitor the activities of volunteers on an ongoing basis.
- Gather information and requests from Elders, staff, and quality assurance program to develop roles and responsibilities that reflect the Mission, Vision, and Values of the Division
- Promote volunteering through Volunteer Fairs, announcements, media, schools, community groups, service clubs and personal contacts.
- Organize the volunteer program to respond to the Elders’ identified strengths, needs, and wishes.
- Provide potential volunteers a tour of the program/setting and provide information regarding opportunities available.
- Maintain organized documentation, contact lists and statistics for all aspects of the volunteer program and provide regular reports on the volunteer program and initiatives to the Community Services Supervisor.
- Regularly evaluate the work performed by volunteers.
- Be familiar with all emergency procedures and fire safety policies.
- Keep up-to-date on all policies and procedures, memorandums, and in-services, ensuring these are communicated and implemented as appropriate.
- Maintain communication with volunteers using a variety of communication tools.
- Attend educational workshops related to Volunteer management.
- Assist with scheduling, organizing of recognition of volunteers including one major appreciation and recognition event annually.
- Liaise with the auxiliary/AEC Advisory Committee.
- Participate by representation or in person in the Volunteer Co-ordinators’ Association for Sarnia-Lambton.

General:

- Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed.
- Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis.

This list describes the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

Direct Supervision: Volunteers

Indirect Supervision: None

Functional Authority: None

**Qualifications**

Minimum Formal Education
- One-year of post-secondary education in a related field.

Experience
- Good interpersonal communication and organizational skills.
- Demonstrated knowledge specifically related to screening, assigning and management of volunteers.
- Volunteer management experience is preferred.

A valid Ontario driver’s license and use of a vehicle.