Communications Analyst/ IT Desktop Support
4 weeks ago
Primary role:
- Providing 1st line of support for mobile devices
- Registering new mobile devices
- Monitoring and reporting voice and data usage, adjusting plans as necessary
- Maintaining and updating inventory and database of floater phones, internet sticks and other IT related items
- Scheduling/supporting all conference bridges
- Reviewing and negotiating pricing with vendors
- Review long distance usage and negotiate better rates
- Other related duties as required
Able to assist with:
- Assembling/Configuring/Customizing Desktop PC’s
- Installing/Configuring/Customizing Windows client OS and various software packages as required
- Troubleshooting board level desktop/laptop problems
- Ensuring all clients are updated to latest level of service packs and anti-virus protection
- Perform weekend maintenance work on occasion
- Compliance with all Evertz Policies and Procedures
- Other related duties as required
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Desktop Support Technician
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IT Desktop Support
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systems technical support analyst
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systems technical support analyst
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