Program Coordinator 2, Housing

3 weeks ago

Mission, Canada Mission Community Services Society Full time

Program Coordinator 2 - Housing & Shelter

Sunday to Thursday OR Tuesday to Saturday 4:00 pm to 12:00 midnight

Reporting to the Manager, Housing & Shelter, a Program Coordinator 2 is responsible for planning, implementing, and overseeing the day-to-day activities of services at our Emergency Shelter or Second Stage Housing locations.

**What you’ll do**
- Plan and develop program activities and special events in consultation with the Program Manager.
- Formulate program policies and procedures and evaluate the effectiveness of the program in consultation with the Program Manager.
- Oversee day-to-day activities of the program by ensuring that the necessary facilities and equipment are in place, guidelines and policies are adhered to, and program standards and licensing/governance requirements are met.
- Instruct workers on safe work practices.
- Ensure that health and safety policies and procedures are followed at all times.
- Supervise program staff by performing duties such as assigning work, providing feedback on performance, on the job coaching and contributing to performance evaluations.
- Participate in the recruitment and selection of program staff by screening applicants, participating in interviews, completing reference checks, and making hiring recommendations.
- Schedule program staff in accordance with program staffing requirements.
- Provide onboarding support for new staff, and coordinate training for program staff, volunteers, and practicum students.
- Monitor and authorize program expenditures and maintain records in accordance with established procedures.
- Promote public awareness of and support for the program by producing promotional materials and attending community events.
- Liaise with community service providers and other professionals to coordinate service provision, facilitate referrals, and represent the organization or program at external events.
- Maintain related records and statistics and produce reports as required.

**What you bring**
- Completion of post-secondary education in human/social services field, plus three years recent related experience, including one year of supervisory or administrative experience. Or an equivalent combination of education, training, and experience.
- Successful completion of a criminal record check
- Certification in First Aid and Non-Violent Crisis Intervention or MANDT
- Valid B.C. Driver’s License and a reliable vehicle with appropriate insurance
- Well-developed interpersonal and communication skills, both oral and written.
- Flexibility and the ability to handle a diverse and complex workload.
- Excellent problem-solving skills and the ability to work under pressure and manage conflict effectively.

Open to all applicants. Please note that union membership (BCGEU) is required.

**Salary**: From $32.79 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Evening shift

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: In person

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