IT Coordinator

**Technical Support**:

- Provide timely and effective technical support to end-users, and address hardware and software issues.
- Troubleshoot and resolve IT-related problems to minimize downtime and ensure smooth operations
- independently and remotely.
- System Maintenance:

- Install, configure, and maintain computer systems, including networks and security systems.
- Collaborate with the operations team to ensure the ongoing functionality and security of IT infrastructure.

**Technology Implementation**:

- Assist in implementing and upgrading technology systems in alignment with Canopy's goals and requirements.
- Contribute to the planning and execution of IT projects, ensure successful implementation.
- User Communication:

- Respond promptly to user inquiries, providing clear communication and guidance on IT-related matters.
- Create and maintain documentation for IT processes, procedures, and configurations.

**Data Security**:

- Collaborate in monitoring and maintaining data security and privacy measures.
- Contribute to the development and enforcement of cybersecurity policies and practices.

Pay: $70,000.00-$95,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- IT support: 3 years (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Ability to Commute:

- Vancouver, BC V5N 4A3 (required)

Work Location: In person