Head Custodian

Staff - Union

Job Category

CUPE 116

Job Profile

CUPE 116 Salaried - Head Service Worker - Aquatic

Job Title

Head Custodian - UBC Aquatic Centre

Department

Aquatic Centre Pool Operators & Custodians | Athletics and Recreation

Compensation Range

$3,782.00 - $3,987.00 CAD Monthly

Posting End Date

August 7, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Job Description Summary

Working with the Aquatic Centre maintenance team, the Aquatic Centre Head Custodian is responsible for directing and monitoring the work of custodians and carrying out cleaning and service work in the Aquatic Centre. Provides daily supervision and oral and written instructions to Aquatic Centre Custodial staff.

Is required to observe safe working conditions and habits. Works from oral and written instructions, schedules, and specific requirements which will be of a daily and periodic nature. Completes specific tasks assigned from time to time and always according to safe work procedures. Works in close proximity to patrons during facility open hours.

Organizational Status

Athletics & Recreation (A&R) is a department within the VP Students portfolio, with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 100 employees, and is led by a strong cross-unit management team. It services over 20,000 students through recreational programming, 25 varsity teams, 17 competitive club teams, along with thousands of members of the UBC community.

Work Performed

Provides overall supervision, coordination and assignment of work in line with Aquatic Centre requirements and informs staff of daily priorities.

Dusts, sweeps, mops, washes, vacuums, strips, polishes, shampoos, disinfects and scrubs, as applicable, all surfaces of floors, walls, fixtures, furniture and appliances in various areas of buildings, operating light or heavy duty hand or power operated cleaning equipment in the performance of duties, as required.

Maintains adequate level of cleaning supplies and equipment according to instructions and work assigned; requests and receives materials and equipment as needed and ensures relevant equipment is in good operating condition

Cleans up spillages and spot washes and disinfects floor surfaces where spillages occur or as requested.

Cleans the interior and exterior of windows, other glass surfaces and shades. Replenishes materials, such as toilet paper, paper towels and sanitary products according to need.

Sweeps and cleans sidewalks and related outdoor areas and clears snow when required.

Collects garbage and waste, empties waste receptacles and deposits in containers or at pick up points.

Reports any unusual circumstances related to building security; ensures that doors and windows are properly secured, assists in emergencies such as evacuation of persons from buildings, etc., as directed.

Move objects weighing 50 pounds or more long distances (more than 20 feet). May be required to re-arrange, move and set up furniture and equipment.

Carries out cleaning and service work in such areas as main entrance lobby, office areas, boardroom, all washrooms, shower rooms, change rooms, Pool deck and adjacent areas (Guard room, Wet class room, on deck offices), viewing area, mezzanine, hallways and other designated areas.

Performs minor maintenance and repairs including such tasks as unplugging toilets, hammering in nails, hanging pictures, drapes and blinds, oiling hinges and locks, changing light bulbs, tightening screws on fixtures, minor furniture repairs and adjustments, replacing door stops, adjusting door closures, removing broken glass from windows, removing and cleaning light fixtures, changing broken switch and wall plug covers etc.

Submits reports regarding maintenance or repairs needed to buildings and utilities and report signs of failure or abuse of fixtures and furnishings.

Attends to guest requests and their needs as appropriate.

Carries out any other related duties and necessary in keeping with the requirements and qualifications for the job.

Consequence of Error/Judgement

Poor customer service will result in unsatisfactory job performance.

Supervision Received

Reports to the Manager Maintenance, Safety, and Sustainability. Works under general supervision from oral and written instructions and in accordance with standard procedures.

Direction may be received from Aquatic Staff, Lifeguards or Pool Operators to remedy specific conditions necessary for hygienic operation of the Aquatic environment.

Receives specific instructions only on new or unusual problems. Is expected to develop appropriate work procedures within established work regime.

Supervision Given

Supervisory duties are an integral component of this position. The Head Custodian will oversee the work of Custodians on a daily basis.

Preferred Qualifications

Completion of Grade 10.1 years relevant experience or t