Dynamics 365 Functional Analyst

2 weeks ago

Longueuil, Canada CIMA+ Full time

**Company Description** Welcome to a place where people are at the heart of everything we do.**

Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects.

We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.

When you join CIMA+, we welcome you to a place that you can call home.
**Job Description** Mission**
Like CIMA+, the IT Business Solutions department is growing fast. You will join a dynamic team playing a leading role in the organization's digital transformation. Reporting to the Senior Manager - ERP & BI, you will take on the role of Dynamics 365 functional expert, playing a key role in all activities relating to the platform: evolution projects, periodic updates, support and maintenance, etc.

**Primary Responsibilities**
- Master business processes and the configurations and developments supporting them in Dynamics 365
- Participate in identifying business needs in collaboration with the team of business analysts, and translate them into functional system solutions.
- Act as the IT point of contact for business experts associated with the Dynamics 365 platform, and work with its manager to ensure delivery on schedule
- Analyze periodic supplier updates to identify impacts, new features, etc.
- Provide user training
- In collaboration with the ERP team, support platform users by helping to resolve their problems
- Participate in the development of test scenarios with the quality assurance analyst and take part in functional testing.
- Stay on top of Dynamics 365 developments and best practices
- Maintain up-to-date documentation and support the community of practice in its initiatives to continuously improve the user experience

**Qualifications**
- Bachelor's degree in computer science or equivalent
- Minimum 3 years' experience in functional analysis
- In-depth knowledge of Dynamics 365 CE or F&O (Dynamics GP, AX or CRM an asset)
- Knowledge of Power Platform, including Power BI, an asset
- Fluency in French (oral and written) and an intermediate level of English
- Excellent analytical and technical writing skills
- Concern for the quality of deliverables
- Enjoys teamwork and is a self-starter

Contact: Ibrahima Amadou LY

LI-Hybrid
**Additional Information**

Accommodations are available on request. Your Business Partner will process your request.

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