Newcomer Youth Services Worker

7 months ago

Ajax, Canada Community Development Council Durham Full time

**Job title**:Newcomer Youth Services Worker

**Department**:Welcome Centre and Immigrant Services

**Reports to**:Newcomer Community Services Manager and Team Lead, Newcomer Wellness, Volunteer & Youth Services

**Hours of work**:10:00 a.m. to 6:00 p.m.

**Job purpose**

The Newcomer Youth Services Worker is responsible for helping newcomer youth in the process of adapting to life in Canada by delivering and referring to community based education, employment, recreation, leadership, life-skills and, health and wellness supports.

The successful incumbent will be responsible for developing and delivering relevant information sessions, workshops, webinars and program activities for newcomer youth and their families. The incumbent will assess the needs and provide guidance to youth, connecting them with appropriate educational and community resources that engage youth leadership and self-advocacy.

**Company Overview**

**Duties and responsibilities**
- Develop an outreach strategy to recruit newly-arrived immigrants and newcomer youth to participate in program activities
- Develop flyers, posters and presentations to promote the program
- Work with volunteers, community partners and colleagues to promote and enhance newcomer youth programs
- Assess needs, interests, geographic proximity, etc. of newcomer youth and volunteers that will support the delivery of program activities
- Provide ongoing training for volunteers to ensure activities are successful
- Initiate, develop, implement and participate in community outreach activities
- Initiate new and facilitate established program activities to meet program deliverables, targets and outcomes
- Plan and facilitate after school activities to ensure youth participants feel welcomed and well supported. Transition to online activities when necessary
- In partnership with SWIS, promote SWIS youth advisory committee and SWIS activities
- Work collaboratively with youth, families, SWIS workers and youth service providers to develop effective service delivery plans
- Collaborate with Community Connections team and the Indigenous community to establish culturally-appropriate networking and engagement strategies that support meaningful dialogue between newcomer youth and members of local Indigenous communities
- Work closely with Community Connections team on Canada Connects program for youth by matching them with Canadian citizens or longtime community members
- Maintain accurate client and volunteer records using program database and iCARE (The Immigration Contribution Agreement Reporting Environment) system reporting platform
- Prepare narrative and statistical reports on a monthly basis and as required
- Collaborate with other CDCD programs to offer a full range of services to immigrants
- Liaise between newcomer youth and CDCD staff to increase youth participation and engagement in program activities
- Respond to all program enquiries
- Ensure that workplace conduct and activities are in accordance with the Occupational Health & Safety Act
- Maintain volunteer database and track hours
- Work closely with community partners and SWIS to enhance youth service in Durham Region
- Participates in promoting a positive workplace culture through agency committee membership and departmental activities
- Work with the volunteer coordinator to recruit and train youth volunteers
- Perform other duties as assigned

**Job-Specific Competencies**

**Valuing Diversity and Social Justice**

Supports an environment that promotes opportunities for all, regardless of race, ancestry, colour, ethnic origin, citizenship, creed, religion, sex, sexual orientation, age, family status, or disability; fosters a climate of inclusion, where diverse thoughts are freely shared and integrated. Understands social justice, all groups and individuals receive fair treatment and an equitable share of the benefits of society.

**Culturally-Sensitive**

**Relationship Building and Partnering**

Developing and maintaining positive relationships and partnerships. Builds relationships with clients by following through on commitments, respecting confidentiality, and demonstrating an interest in their specific challenges and needs.

**Problem Solving**

Ability to address a problem and facilitate ways in which to solve the issue. Potential to assist people with problems they may have and plan ways in which to help solve the concern.

**Presentation Skills**

Effective in a variety of formal and informal presentation settings; commands attention and manages group process during the presentation; is cognizant of audience response and able to adapt content and style accordingly.

**Ability to work in a team environment and independently**

Has a strong capability to work in a team environment and support the separate functions that make a team, as well as work on individual tasks that support that overall program.

**Community Knowledge**

Ability to express vast knowledge of the Durham Community, as well as kno

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