Facilities Attendant

Competition Number:
- RR 2024 0020- Position Title:
- Facilities Attendant- Job Number:
- J0124-1454- Job Type:
- Casual- Division - Department:
- Community and Protective Services - Recreation and Cultural Services - Recreation Facilities- Date Posted:
- February 20, 2024- Closing Date:
- March 5, 2024 at 10PM MST- Salary:
- $21.71 - $24.90/HourThe City of Spruce Grove is a fast growing, dynamic city committed to building and maintaining a fiscally responsible community that serves our residents, attracts visitors and promotes future growth. Through the actions of the Values We Live By, accountability, communication, leadership, integrity and respect are encouraged, while maintaining a work, play balance.

**Position Overview**:
The Facilities Attendant provides facility user support to enhance the quality, safety and standards of customer experience. When supporting facility functions, the incumbent will provide quality customer service through their support of users of the facility spaces.
This may include, but is not limited to, meeting room set up and take down, meeting room AV support, minor janitorial and clean-up of facility spaces following rentals or use. They may also be required to support the operations through additional customer service and behavior monitoring during larger events and performances. This position takes day-to-day direction from department staff they are assigned to work with and report directly to the assigned Facility Supervisor or designate.

**Responsibilities**:

- 1. Facility Operation and Event Support- Set up and take down of facility rooms, spaces and equipment as directed.
- Assist users and the general public with the operation of meeting room AV and Hub equipment, as required.
- Provide on-site supervision to outdoor play/park spaces, as assigned, including Jubilee Spray Park, Skateboard Park and other areas as assigned.
- Assist program, Front of House and other department staff with the set up and take down of events, performances, and other department functions, as assigned.
- Conduct water tests and other daily facility operation tasks, reporting any issues or maintenance requirements to the supervisor immediately.

2. Janitorial- Perform basic janitorial and general cleaning of facility spaces to ensure the safe and clean operation of the
- facilities.
- (Re)Stock and monitor washrooms and other facility areas for supplies and materials.

3. Facility Supervision & Behavior Monitoring- Monitor behavior of patrons, respectfully addressing inappropriate behavior to ensure the safety and positive experience for all users of the park.
- Engages appropriate support from supervisor, and/or Enforcement Services, when required, to ensure safety of facility, other patrons, other staff, and self.
- Documents and records all incidents and facility damage.
- Follows all City standards and legislation related to respectful behavior, FOIPP and other policies and procedure.
- Adheres to all Occupational Health and Safety requirements.

4. Other Duties- Have an understanding of and adhere to City policies, procedures and standards, whether written or implied, as amended from time to time.
- Contribute to a positive safety culture by acting in a safe manner at all times and complying with City safety policies for staff and contractors.
- Act as a steward of the City's Corporate Culture by following the values we live by.
- Perform other job-related duties as required.
- Understand and adhere to City policies, procedures, and standards, whether written or implied, as amended from time to time.
- Contribute to a positive safety culture by always acting in a safe manner and complying with City safety policies for staff and contractors.
- Act as a steward of the City's Corporate Culture by following the values we live by.
- Perform other job-related duties as required.

**Qualifications**:

- High School Diploma and a minimum of 18 years of age
- 1-2 years customer service experience, with knowledge and experience in - Basic Meeting Room AV equipment set up, Working with Youth, Mechanical systems.
- Strong Verbal Communication, Problem Solving and Analytical Skills
- Skateboarding (is an asset)
- Conflict Resolution
- Pool water tests
- Ability to be adaptable and improvise.
- Able to resolve issues and conflict calmly.
- Respectful Communication skills
- Physically able to lift, carry and pull items.
- Mechanical Aptitude