IT Technician

Company Description

AV-BASE Systems, Inc. (dba WinAir) is a proud developer and supporter of structurally integrated and cost-efficient maintenance and inventory control systems for over 30 years. With our head office in London, Ontario, we provide _WinAir_ software to over 250 operators (fixed
- and rotary-wing) worldwide.

Celebrating our 30th anniversary, WinAir was also recognized by the local business community during the London Chamber of Commerce Business Achievement Awards, as **_the winner of the Business of the Year award in the medium-sized category _**in 2018.

Would you like to become a part of an award-winning company that is growing more than ever? Do you thrive in a fast-paced environment? Are you looking for opportunities for growth in different job functions? Then reach out to us

**Job Description**:
**Position Summary**

**Responsibilities and Duties**
- Setup and configure Workstations and Laptops
- Make Group Policy and security configurations where required
- Configure VPN’s and remote access
- Ensure the highest levels of security within our network
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Maintain, patch and upgrade Windows and Linux based systems
- Maintain Hyper-V environments

**Qualifications**:
**Qualifications and Competencies**

**Education and Training**
- University or College degree in Computer Science or related discipline

**Experience**
- Experience configuring and setting up domains, group policy, DNS is a must
- Microsoft Windows 10 and higher
- Microsoft Windows Server 2016 and higher
- Previous experience with MS365 and Azure AD
- Previous experience with Java, Microsoft SQL and Apache Tomcat would be an asset
- Experience with Hyper-V or similar virtualization technology would be an asset
- Experience with Linux would be an asset

**Skills and Aptitudes**
- Self-motivated with the ability to work independently, retain flexibility and maintain composure under pressure
- A quick learner of new technologies
- Positive attitude a must, with strong problem-solving skills
- Ability to prioritize tasks and issues, and handle all facets of assigned projects independently and with mínimal supervision
- Ability to communicate clearly, both written and orally
- Excellent communication, troubleshooting, research, and time management skills
- Understanding of internet security and data privacy best practices

**Certifications/Licenses**
- Pass police background check and sign associated confidentiality agreement due to the nature of our industry
- Certification as an IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

**Environment and Physical**
- Work in a fast-paced environment with changing priorities
- Be able to sit for prolonged periods of time
- Be able to work flexible schedules to accommodate emergency situations
- This position is primarily remote but may require you to travel to our office or Data Center in some circumstances

Additional Information
**Why Work for Us?**

We offer **competitive compensation package **based on experience and a proven track record of success, relative to the deliverables of the role. Benefits offered at WinAir include: extended healthcare, dental, EAP, RRSP matching, etc.

We are also proud to offer **a flexible work schedule** maximizing good work-life balance, different **social committee events**, and quarterly **Town Hall meetings** to foster teamwork and a strong, long-lasting work relationship.

Do you want to hear more about what we can offer? Why not check out our website and see what is available? We are hiring for different roles and would love to hear from qualified individuals like yourself

**To Apply