Service Writer

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Urban area
- Business sector
- Private sector
- Transportation
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Windows
- MS Word
**Security and safety**:

- Basic security clearance
- Credit check
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)
**Transportation/travel information**:

- Own transportation
- Valid driver's licence
- Vehicle supplied by employer
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Hand-eye co-ordination
- Standing for extended periods
- Walking
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week