Digital Solutions Manager

1 week ago


Montréal, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Reporting to the Manager, Digital Solutions, the Digital Solutions Manager supports the vision of the digital transformation strategy and helps with the implementation of digital solutions for Rivo's customers, partners, and internal stakeholders. This role acts as the in-house integrations expert and works closely with all departments such as IT, OPS, Sales, Marketing, and Revenue Management to accomplish successful system integrations and continuous improvements - all in support of Rivo's ecommerce shipping program.

**Responsibilities**
- Represent Rivo in customer and partner discussions regarding system integrations that enable ecommerce activity.
- Document integration requirements and drive system integrations through the support of internal IT teams as well as third-party technology providers.
- Help drive change management within the organization
- Help manage various digital initiatives through regular reviews with operations, service providers and other branch/corporate stakeholders until completion.
- Provide input to the IT team in designing User Acceptance Testing (UAT) scenarios and collaborate with internal or external testers to ensure that deliverables meet user requirements and expectations
- Researching emerging technologies and new channels of distributions products to meet requirements and to support development efforts.
- Liaise with key stakeholders to deliver new initiatives.
- Build business relationships with key partners both internally and externally to implement digital solutions that increase efficiencies and provide innovative solutions to our Operational and Commercial teams.
- Work closely with the operational and process engineering teams to review, assess, and provide guidance on the various digital solutions that improve operational performance and SLAs
- Follow a mix of scrum and waterfall methodologies to effectively manage several digital initiatives concurrently.
- Liaise with internal departments to ensure alignment of department, division, and corporate objectives.

**Qualifications**
- Bachelor's Degree/College Diploma in Commerce, Management Information Systems, or related fields
- 2+ years of experience in Information Systems Management and/or Digital Technologies
- Experience in Vendor Management is an asset
- Good understanding information systems and system integration principles
- Experience in or understanding of the Logistics, and/or e-commerce industries is an asset
- Knowledge of Software Development and Software Development Life Cycle an asset
- Experience in Process and Change management at the organizational level is an asset
- Ability to work/support multiple stakeholders and cross-functional teams within the business
- Takes initiative; motivated self-starter that can work with mínimal supervision
- Good problem-solving and collaboration skills
- Solid interpersonal, communication and presentation skills and the ability/desire to work in a team environment

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.



  • Montréal, Canada Novartis Full time

    394826BR **Manager, Digital Health Solutions**: Canada **About the role** Manager, Digital Health Solutions, BIOME & Digital Health Innovation Location: Toronto, or Montreal #LI-Hybride About the role: As part of the BIOME & Digital Health Solutions Team, this role will focus on reimagining the way that Novartis designs, implements and evaluates digital...


  • Montréal, Canada Lundbeck Full time

    We are currently looking for a qualified **Digital Solutions Specialist **to join the Lundbeck Canada Customer Engagement team. This position is permanent full-time located at our Ville Saint-Laurent head-office **.** The incumbent will report to the Director, Customer Engagement. **Your Position**: As the cornerstone of the Lundbeck Canada organization,...


  • Montréal, Canada BRP Full time

    The role of the senior solution architect is to be the key solution architect for the business areas of the digital sector. Tasks include understanding business requirements for projects and designing technology solutions that will meet requirements in the areas of business, application, information, and technology, within the context of the enterprise...


  • Montréal, Canada BRP Full time

    The role of the senior solution architect is to be the key solution architect for the business areas of the digital sector. Tasks include understanding business requirements for projects and designing technology solutions that will meet requirements in the areas of business, application, information, and technology, within the context of the enterprise...

  • Helpdesk Manager

    1 week ago


    Montréal, Canada Digital Days Full time

    **Help Desk Manager Job Description** We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical issues. To be...


  • Montréal, QC, Canada Marketers on Demand Full time

    Marketers on Demand is currently searching for a Senior Engagement Manager - Mining & Metals Digital Solutions to join our client’s award-winning Global team! In this role, you will play a key role in developing & executing their consulting strategy aligned with their digital business objectives. Key Responsibilities: • Use your expertise to develop...

  • Service Manager

    2 weeks ago


    Montréal, Canada Nomad Digital Full time

    The Service Manager is accountable for maintaining and delivering the Service Management activities for the client base of the US / Canada region. They will be responsible for delivering the services of the team in line with good service practice based on the ITIL Service Management Framework and achieving the performance metrics of the contracts in place....

  • Project Manager

    2 weeks ago


    Montréal, Canada LCI Education Full time

    Temporary mandate for a period of 7 months. LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and...

  • Project Manager

    2 weeks ago


    Montréal, Canada LCI Education Full time

    Temporary mandate for a period of 7 months. LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. LCI Education also provides solutions to workforce challenges with adaptive digital learning options and...

  • Project Manager

    3 weeks ago


    Montréal, Canada Kanguru Digital Agency Full time

    **Location** Montreal, Quebec, Canada **About Us** Kanguru Digital Agency is a dynamic and innovative digital marketing firm based in Montreal. Specializing in creating unique digital experiences, we cover everything from website design to custom eCommerce development, CRM/ERP development, and comprehensive 360 digital marketing services such as SEO,...


  • Montréal, Canada Intact Full time

    Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Simplifying insurance takes creativity, empathy and hard work. We explore, take risks, make mistakes, and learn all...


  • Montréal, QC, Canada Marketers on Demand Full time

    Marketers on Demand is currently searching for a Senior Engagement Manager - Mining & Metals Digital Solutions to join our client’s award-winning Global team! In this role, you will play a key role in developing & executing their consulting strategy aligned with their digital business objectives. Use your expertise to develop and execute customized...

  • Digital Media Manager

    4 weeks ago


    Montréal, QC, Canada AY Talent Full time

    JOB DESCRIPTION | DIGITAL MEDIA MANAGER Location: Montreal, Quebec (Hybrid) Position Type: Full-time Our client is a strategy-led, dynamic, and growing marketing agency focused on delivering innovative, data-driven marketing solutions for clients. Their team is passionate, collaborative, and committed to helping brands thrive in today’s competitive...


  • Montréal, Canada Infocodec Solutions Full time

    **RESPONSIBILITIES** **WHAT YOU BRING** - Experienced as Project Manager for discovery’s Gaming division, you oversee and manage the execution of creative projects supporting marketing initiatives, including user acquisition, retention, digital advertising, and social media campaigns. - Oversee the full lifecycle of creative projects, from initiation to...


  • Montréal, Canada Joseph Ribkoff Full time

    Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with. Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has...


  • Montréal, Canada Blinds To Go Full time

    **Digital Marketing Manager** Blinds to Go is looking for a data-driven, growth-focused Digital Marketing Manager to assume hands-on management and execution of digital advertising campaigns across multiple digital channels including paid search for Google and Bing, Facebook, Pinterest, and Google display. You will take our advertising and marketing...


  • Montréal, Canada Blinds To Go Full time

    **Digital Marketing Manager** Blinds to Go is looking for a data-driven, growth-focused Digital Marketing Manager to assume hands-on management and execution of digital advertising campaigns across multiple digital channels including paid search for Google and Bing, Facebook, Pinterest, and Google display. You will take our advertising and marketing...


  • Montréal, Canada Maison Battat Inc. Full time

    **Digital Growth Manager** **Maison Battat Inc. - Montreal QC** At Battat, we’re in the business of making kids happy. Thanks to our team of dynamic, talented and motivated individuals, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45 years! Joining Battat means working...

  • Director Data

    6 days ago


    Montréal, Canada KPI Digital Full time

    **Director Data & Analytics** **About KPI**: At KPI, you’ll have the chance to build a career as unique as you are, with the support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help KPI become even better, too. At KPI, our vision is to advance the world through the...


  • Montréal, Canada Progressive Web Solutions Full time

    As a Digital Marketing Coordinator, you will be responsible for content/asset creation, social media management and execution, and reporting, for our company as well as for our clients. Under the supervision from our senior marketing staff, you will be able to learn about creating and running digital marketing campaigns, branding, messaging, creating...