Carvery Manager

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To oversee the effective ordering, production, merchandising of all carvery products and ensure attractive displays to maintain and increase sales;
- To plan daily production sheets to ensure variety in carvery products, and effectively prioritize and organize all production and department functions;
- To effectively control inventory through pricing and signage of carvery products to achieve company goals and budget so as to maximize sales and profits;
- To maximize sales and gross profit, ensuring sales’ goals, budgets and shrink targets are met;
- To schedule, direct, supervise and discipline department staff and train all new employees;
- To be responsible for the opening and/or closing functions of the department;
- To ensure the maintenance of equipment and the safety and sanitation of the production and back room areas, as per Company Policy;
- To ensure compliance with the company food safety standards, regulations and audits;
- To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times;
- To interpret and administer Company policy and ensure compliance with the Collective Agreement;
- To perform other duties, as required.
- Exceptional customer service skills
- Previous managerial experience and knowledge of production schedules is a definite asset;
- Flexibility to work a variety of hours which include days, evening, nights, and weekends;
- Ability to work under pressure in a fast-paced environment;
- Must possess excellent organization, communication and interpersonal skills.

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.