Supervisor, Warehouse Operations

3 weeks ago

Bolton, Canada CT Corporation Full time

**Help us boldly shape retail in Canada**

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

This Crew Lead position is an opportunity for someone that aspires to be part of the leadership team They will be responsible for the front-line operation of the assigned work area. This includes ensuring that the crew under the Crew Lead's direction consistently meet service quality, productivity, throughput and health and safety targets. The Crew Lead works closely with their Department Manager on continuous improvement of the processes as well as the development of the team members. They also work closely with the other Crew Leads and Shift Managers on day to day operational performance management.

If you’re curious, ready to take on new challenges and open to doing things differently to help us evolve rapidly, then this is the place to be.

**What you will do**
- Provide front-line communications link between Crew Members and the Distribution Manager(s)
- Assign tasks; provide regular coaching and performance feedback to Crew Members
- Short-term resource planning and control based on predetermined guidelines
- Act on resource plans produced by the Distribution Manager
- Share resources with other Crew Leads to meet operational goals
- Perform process audits and suggest process improvements
- Ensure safe work habits and performance of all Crew Members, upholding CTC standards

**Who you are**
- Creative and courageous, with the ability to manage in an environment of change and ambiguity to help us take bold, strategic moves in this rapidly evolving retail environment
- Action oriented, and comfortable taking calculated risks to better serve our customers and business
- Outcome focused, critical thinkers with the ability to analyze and visualize, to ensure continuous improvement across our entire business
- Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward
- Inclusive leaders who build and develop teams that effectively anticipate and respond to disruption, while consistently delivering strong performance

**What you bring**
- Certified Designated Trainer (completion of 2-day Train the Trainer)
- Dignity and Respect trained and acknowledgement of D&R policy
- Chemical/WHMIS trained
- Demonstrated communication skills, both written and verbal
- Proven experience in developing positive employee relations with an emphasis on creating and maintaining constructive working relationships within teams
- Strong service quality awareness and commitment
- Demonstrated priority and resource management skills
- Flexibility with work schedule
- Thorough knowledge of DCCS and mainframe systems (IMS)
- Well developed analytical, decision making and problem-solving skills
- Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart - these are some of the many reasons why Canadian Tire Corporation is one of _Canada’s Best Managed Companies _. _
- To learn more about this team and the Canadian Tire family of companies follow us on _LinkedIn _. _

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