Quality Product Specialist

1 month ago

Brantford, Canada FERRERO Full time

**Job Location: Brantford**:
**Company description**:
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

**Diversity Statement**:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

**About the Role**:
Starting from $32.52/hr

Shift Premiums for 12hr shifts:
Scheduled Weekend Shift Premium: +$4.00 per hour
Night Shift Premium: +$1.65 per hour
Shift Schedules: 2 week continental shift rotation: 5:45am - 6pm / 5:45pm - 6am

**Perks**

Competitive Rates
Shift premiums
Fully employer-paid benefits starting on day 1
Employer matched pension
Up to 16 weeks Parental Leave top-up
15 vacation days
Opportunities for advancement
Employee Assistant Program (EAP)
On-site Cafeteria
Free Parking
Employee events e.g. BBQ’s, ice cream days and Ferrero product giveaways

This position will report to the Quality Specialist to ensure integrity and the highest level of quality for all Ferrero products. The Quality Product Specialist will be responsible for the inspection of both work in process and finished products.
- Follow production activities to ensure compliance of the food safety and quality standards of the products
- Complete and communicate in a timely manner risk assessments related to food safety and quality non-conformities in collaboration with the production and maintenance teams as necessary
- Manage operationally the physical and systematic (SAP) activities related to nonconforming product holds and releases
- Log any nonconformities in SAP as necessary
- Participation in SIM2 meetings, RCA’s and Kaizens in order to support the continuous improvement processes within the plant
- Provide inspection guidelines to the production team based on statistical analysis; coordinates product rework and compiles inspection results
- Monitor quality reports from the day through SAP and take appropriate action related to SAP rejections according to the risk assessment
- Collect and keep retain samples from the lines in the archive.
- Train personnel from the production units responsible for quality check of the product (self-control) and on other relevant food safety and quality requirements (in-line taste testing, sanitation work instructions, CCP, oPRP checks)
- Work closely with the self-control personnel from the production units on the daily basis to guarantee the compliance of the quality checks made - including standards levels and allowances
- Work with the Quality Specialists to evaluate and take actions on products with any deviation of quality standard
- Uses relevant information, scientific data, previous experiences and individual judgment to determine whether events or processes comply with company standards, laws, or regulations.
- In case of issues or anomalies, works with the production team, Quality Specialist and other supporting departments to determine and implement corrective actions to prevent re-occurrence
- Compile and analyze data as necessary using Excel and PowerPoint
- Collaborate with various stakeholders in the plant including production, maintenance and warehouse
- Perform validation, monitoring and verification activities as requires to support the food safety and quality systems
- Review and sign daily oPRP and CCP records to ensure information accuracy and completeness
- Perform swabbing of production line equipment after cleaning and sanitation for validation, verification or monitoring purposes
- Able to manage multiple tasks of varying priorities at the same time

**Main Responsibilities**:
**DOCUMENTING/RECORDING INFORMATION**
- Entering, transcribing, recording, storing, or maintaining information in written or electronic form.
- Fill all reports from food safety and quality inspections or others included in the quality activities
- Provide correct information pertaining to food safety and quality to all relevant departments
- Supports with the creation and distribution of food safety and quality related documentation (e.g., auto-control instructions and related

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