Product Coordinator
2 weeks ago
At AFSC, we want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. We care about each other, about Alberta and about agriculture. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces for people around the world. The perseverance and hard work we see from our clients inspires us to show that same work ethic in everything that we do. Working together, we grow and sustain the agriculture industry in Alberta.
Posting will close Sunday July 23, 2023.
Location is flexible, within Alberta, dependent on the successful applicant.
As the Product Coordinator Insurance, you are a great communicator and networker. You bring a passion for the Agriculture industry. You are a key contributor for ensuring that AFSC’s products are ready to be delivered on time and the products remain relevant to our clients.
What will your growth opportunities look like in this role?
- Work with the agriculture industries, learning their business and bringing that perspective into daily program operations and program improvements.
- Interact with Alberta producers gaining perspective into their needs with respect to managing risks to their operation.
- Take advantage of learning more about AFSC and the products we deliver in insurance, lending, and risk management.
- In-house learning and development
What will you be responsible for?
- Plan, facilitate and report on Input Advisory Committee meetings.
- Establish and maintain external networks to develop the background and experience required on an ongoing basis to be effective.
- Develop and maintain a strong working relationship with industry, working with the Innovation Team to look for short, medium and long-term product improvements.
- Establish and maintain strong working relationship with colleagues in Alberta Agriculture and Forestry, Agriculture and AgriFood Canada, Saskatchewan Crop Insurance Corporation and Manitoba Agriculture Services Corporation.
- Establish and maintain strong working relationships with branch staff, particularly Team Leaders, to anticipate the issues and needs of clients and staff.
- Clearly communicate AFSC policies regarding products to team members and client audiences.
- Document and monitor product lifecycles ensuring products are scheduled for and are review at least once every five years.
- Support and facilitate the development, monitoring, and analysis of stakeholder surveys for trends on products and their delivery.
- Execute market research to identify industry trends and emerging issues in the agriculture sector that may impact the products and their delivery.
- Formulate and make recommendations to management for product improvements and readiness through product reviews and stakeholder feedback.
- Support and facilitate product changes and enhancements, overseeing the required approvals from management and stakeholders.
- Design, develop and implement programs while complying with guiding principles and regulations. Define project objectives, prioritize timelines, define resource requirements, and organize any required teams for completion.
- Ensure products maintain compliance with the applicable judicial and Federal Provincial Territorial agreements.
- Ensure products observe AFSC’s level of quality standards and report on the performance of the products to management.
- Collaborate with various teams across the organization to ensure product objectives are met
- Provide input into forecasting and analysis/reporting of forecasting results.
- Write policies, procedures, and reports relating to the role and products.
- Support and responses to ministerial requests on AFSC products.
- Support the resolution of client escalated issues on AFSC products.
- Represent AFSC as an expert witness at formal appeal hearings and any other legal proceedings.
What are we looking for from you?
- Exceptional product knowledge: in depth technical knowledge of AFSC products, policies and processes that are relevant to the position.
- Broad knowledge of the agricultural business and its economic drivers.
- Knowledge and understanding of the legislation under which products are developed and delivered, for example the AFSC act, regulation, the Farm Income Protection Act and the Canadian Agricultural Partnership Agreement.
- Understanding of comparable programs delivered in Saskatchewan and Manitoba
- Broad knowledge of commercial and farming operations.
- Ability to create and maintain collaborative relationships with team members and other employees.
- Project management knowledge.
- Proven change management skills.
- Provide support and maintenance on relevant SharePoint sites for product documents
- Ability to communicate complex concepts with ease and clarity.
- Ability to negotiate, facilitate and collaborate to achieve desired results.
- Ability to contribute effectively in a
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