Security Guard

2 weeks ago

Toronto, Canada Royal Ontario Museum Full time

Do you love culture, the arts, natural history, and science? Do you have a passion for understanding how these elements weave together to tell the many stories of humanity? Then **ROM** may be the perfect place for your career.

Are you ready for a unique opportunity to work in a world-renowned institution that brings history and culture to life? The Royal Ontario Museum (ROM) seeks enthusiastic Security Guards to join our team and protect our employees, visitors, artifacts, and facilities.

Join the Royal Ontario Museum (ROM) team as a Security Guard We are seeking individuals interested in full-time, part-time, or casual positions to create a pool of applicants. As a ROM Security Guard, you'll play a vital role in providing proactive and reactive security services for the safety and security of employees, visitors, artifacts, and facilities.

As a ROM Security Guard, you will monitor and operate Alarms, CCTV, & Access Control systems, conduct regular patrols, perform crowd control duties, and respond to emergency and non-emergency calls. You will also be able to investigate incidents and infractions and make recommendations to enhance our security protocols.

At ROM, we believe in investing in our employees. That's why we offer on-site training, a free uniform and shoe allowance, and the opportunity to work additional hours. We also provide our permanent employees with vacation time and a complete benefits package, including medical, dental, life insurance, and pension.

This position requires a strong knowledge of control room duties and functions, including dispatching and access control systems, and experience in alarm response and investigation. In addition, you will use your problem-solving skills to defuse high-tension situations and ensure the safety and security of all who enter our doors.

**RESPONSIBILITIES**
- Use cutting-edge technology to ensure the safety and security of the Museum's employees, visitors, and artifacts by monitoring and operating Alarms, CCTV, & Access Control systems.
- Demonstrate expertise in control room duties and functions such as dispatching, access control systems, and CCTV, and utilize this knowledge to ensure the efficient and effective operation of the Museum's security systems.
- Quickly respond to alarms and investigate incidents to maintain the Museum's security integrity and prevent potential loss or damage.
- Patrol the galleries and other areas of the Museum to maintain a visible security presence and prevent any security incidents from occurring.
- Keep crowds under control during busy events and ensure the safety of visitors.
- Conduct thorough parcel and package inspections to prevent prohibited or dangerous items from entering the Museum.
- Conduct detailed investigations and report all findings and recommendations regarding incidents or accounts on ROM property, providing valuable insights to inform the Museum's security strategy and protocols.
- Respond to all emergency and non-emergency calls professionally and efficiently, working closely with emergency services as necessary.
- Take on other duties as assigned, contributing to a dynamic and diverse team prioritizing the safety and security of the Museum's employees, visitors, and assets.

**QUALIFICATIONS**
- Join the ROM Security team with a Law Enforcement/Police Foundations Diploma.
- Bring at least one full (1) year of previous security experience or an acceptable equivalent in education and experience to the table.
- Possess valid Smart Serve certification at the time of hire to complement your experience.
- Be adept with the knowledge and previous experience using CCTV/Fire Panel/Access Control Systems.
- Be confident in your knowledge of emergency and evacuation procedures.
- Be able to work independently or in a team environment.
- Showcase your conflict resolution skills in a dynamic workplace.
- Benefit from experience working in a hospitality setting (an asset).
- Be physically fit, standing on your feet for an extended period.
- Be equipped with good interpersonal skills and the ability to communicate verbally and in writing effectively.
- Work with a high degree of honesty and integrity.
- Know Microsoft Office and electronic mail.
- Demonstrate a working knowledge of operational security procedures.
- Wear Green Patch safety footwear at all times while on duty.

**SALARY AND TERMS**

**Start Date**: As soon as possible based on availability and suitability for the role.

**Full-time hours**: 40 hours per week
**Part-time hours**:up to 24 hours per week

**Employee Group**: SEIU, Local 2

**Hourly Rate**: $21.68 - $25.52 per hour

**ADDITIONAL INFORMATION**
- Convenient location accessible by subway; the closest stop is **Museum** station.

**PLEASE NOTE**:
**Diversity Statement**

**Accessibility Statement**

ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) t

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