24-106 Regional Support Supervisor: Edmonton Ift

2 weeks ago


Acheson, Canada Associated Ambulance & Services (Whitecourt) Ltd Full time

With over 40 years of experience in Emergency Medical Services, Associated Ambulance is proud to be the second-largest EMS provider in Alberta. We deliver Advanced Life Support (ALS) and Basic Life Support (BLS) services to 24 locations across rural Alberta.
We are currently seeking expressions of interest for one Regional Support Supervisor positions. Reporting directly to the Operations Manager, the Regional Support Supervisors will be responsible for the daily resource management of frontline employees, vehicles, and systems to ensure the safe, effective, and professional delivery of EMS services within their assigned regions. Daily travel within the designated regions will be required as part of the position.
This is a permanent, full-time position with a five-day-per-week rotation, typically Monday to Friday, with varied start times. Occasional weekend shifts may be required.
The expected start date for this role is approximately February 3, 2025, with annual hours totaling 2,080.
The position will be based out of the Acheson location, with the potential for additional travel within the zones served by Associated Ambulance.
Are you ready to kickstart or advance your career in EMS? Join our team at Associated Ambulance We Are Here For Life
Job Duties
Managing and supervising the daily activities of assigned PCP's and EMR's
Organizing, delegating and monitoring work processes in accordance with Employment Standards and Company Policies.
Making decisions and resolving operational dispatch and resource (equipment, vehicle and personnel) challenges and problems
Lead, motivate and mentor employees through continuous support, empowerment, and accountability
Monitor and evaluate operational systems and processes to ensure that safe, high quality and cost-effective service provision is maintained
Completion of and submission of required statistics and reports
Employee management through effective use of evaluation, coaching and progressive discipline techniques
Real-time scheduling to ensure availability of required resources
Maintaining a safe and healthy work environment and workplace
Develop and maintain effective interagency/interdepartmental relationships and partnerships
Project work as assigned

**Qualifications**:
Current, unrestricted registration with the Alberta College of Paramedics (ACoP)
Minimum 3-5 years experience as a front line paramedicine practitioner, within a BLS or ALS system
Supervisory and/or leadership experience from the front lines will be considered an asset
Displays the fundamentals of our core values and "just" culture
Committed to being a positive role model and mentor
Demonstrated abilities to use the Microsoft Office software platform including Teams
Critical thinking capabilities
Knowledge of provincial regulations, collective bargaining agreements and company policies to make informed decisions
Exhibits the understanding and ability to use knowledge of provincial, regional and local Systems Status Management and deployment matrix to make resource management decisions
Ability to work collaboratively with mínimal supervision
Must provide (VSC) Vulnerable Sector Check within last 3 months
Additional Perks
Fully comprehensive Health & Dental benefit package
Bountiful taxable spending account
Sick/Personal Days
RRSP-DPSP matching program
Only those applicants selected for an interview will be contacted. Resumes may be retained for other potential employment opportunities. Associated Ambulance is committed to diversity and equal opportunity and considers all qualified applicants for employment.



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