Treatment Coordinator and Scheduler

3 weeks ago


Unionville, Canada Vitality Dentistry Full time

Treatment Coordinator & Scheduler

One of Canada’s Leading Dental Practices with On Site Dental Lab is looking for a smart, refined, personable, and dynamic professional for appointment scheduling and treatment coordinating.

This is a permanent full time position.

COMPETENCIES:

- Dental background - minimum of 3 years proven and progressive treatment coordinating experience is an asset
- Experience with Dentrix is an asset
- Highly motivated self-starter with excellent interpersonal and customer service skills
- Strong attention to detail
- Must possess excellent communication skills (both written and verbal) and be effective working independently and with a team
- Must be able to multi task and have excellent organizational skills
- Must have a professional appearance and demeanor
- Proficiency with MS Office (Word, Excel, PowerPoint, Outlook)
- Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
- Fluent in English (written and oral)
- Fluent in either Mandarin or Cantonese

RESPONSIBILITIES:

- Answer incoming phone calls and schedule patient appointments
- Contact patients with outstanding treatment and schedule hygiene, restorative (basic & major) treatment for all providers (DDS & Hygienists)
- Respond to incoming leads inquiries and schedule consultations
- Collect call-in leads and input the information into our CRM system (training provided)
- Utilize Dentrix software for a variety of tasks (training provided)
- Any other duties and responsibilities as assigned by manager

WHAT WE OFFER;
- Training for Dentrix Software, customer service
- Exceptional opportunity for personal growth and development
- Excellent opportunity for advancement based on performance
- Superb working environment and organizational culture devoted to technical advancement
- Outstanding opportunity to work with a world-class dental practice poised for growth and expansion

**Salary**: $25.00-$30.00 per hour

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Unionville, ON L3R 1M8: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Treatment Coordinating & Appointment Scheduling: 3 years (preferred)
- Dentrix: 1 year (preferred)

**Language**:

- Mandarin or Cantonese fluently (preferred)
- English fluently (preferred)

Work Location: One location


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