Environmental Services Manager

5 days ago

Bolton, Canada King Nursing Home Full time

Environmental Services Manager, Director of Environmental Services

REPORTING TO: Executive Director

JOB SUMMARY:
The Environmental Service Manager/Director of Environmental Services is responsible for the overall operation of the Maintenance, Housekeeping and Laundry departments to achieve high standards of quality service, cleanliness and sanitation in accordance with quality management, legislative requirements and the organization standards.

As a valued member of the team, the Environmental Service Manager/Director of Environmental Services demonstrates a commitment to the quality of resident care by providing services in accordance with the organization’s vision, mission and values.

RESPONSIBILITIES:

- Manage the Environment Services of the home, and all team members in environmental services department.
- Plans, co-ordinates, directs and monitors the effectiveness of all operational activities within the housekeeping, laundry and maintenance departments.
- Planning, directing, training, assigning and scheduling work assignments for the team members of the environmental services department including evaluating job performance on an annual and ongoing basis, interviewing and hiring team members, and implementing disciplinary actions where appropriate.
- Facilitates department budgets including ensuring sufficient resources/equipment are available through budget preparation, maintenance and the hiring of appropriate and adequate staffing levels.
- Maintaining the building (includes equipment, furnishings and fixtures) in a clean and sanitary good state of repair.
- Maintaining the external grounds; oversees waste management program for the home.
- Ensuring the timely and efficient laundering of linen and residents’ personal clothing.
- Supporting the fire safety program for the home.
- Administering the quality assurance program for the housekeeping, maintenance and laundry services. Supports and participates in quality initiatives by providing input and suggestions for improvement, reporting feedback to immediate supervisor.
- Managing and overseeing the routine and preventative maintenance program for the home.
- Responsible to ensure that the Asbestos Management Plan is followed (if applicable).
- Ensure positive union-management relations by managing disputes and grievances.
- Managing WSIB claims and minimizes negative impact to NEER statement.
- Ensure invoices are approved and sent to the Support Services Office according to set policies.
- Directs and administers the housekeeping, maintenance and laundry services to provide a clean, attractive, aesthetically pleasing and safe environment for residents, team members and visitors to the home.
- Establishes standards and work procedures for the environmental services team members in accordance with corporate policies and the established policies of the home.
- Manages the pest control program
- Manages the electronic maintenance program ensururing all work orders, equipment, preventative maintenance records and requisitions are entered and maintained

Manages team members by:

- Recruiting, hiring, training, evaluating, performance managing, promoting, transferring and dismissing department team members in consultation with the Executive Director/Administrator and Human Resources.
- Schedules work required for all Environmental Services team members to ensure adequate coverage for each service.
- Provides in-service opportunities for all team members to enhance team member performance.
- Ensures orientation is provided for all new team members of the Environmental Services Department.
- Ensures documentation is on file for all in-services and disciplinary action held for Environmental Services team members.
- Create and revise basic job routines for Environmental Services team members.
- Attends all mandatory and pertinent in-services offered at the home affecting the provision of resident care.
- Knowledgeable of the Residents’ Bill of Rights.
- Manages WSIB claims and minimizes negative impacts to NEER statement.
- Manages the Return to Work process and/or arranges modified work programs for department team members.
- Completes routinely scheduled preventative maintenance procedures to ensure: a) the safe operation of equipment and building systems; b) the proper operation of fire safety equipment; and, c) that compliance is met with the applicable legislation. This includes regular inspection and evaluation and appropriate documentation records of the physical condition of the home and its contents, as well as the external grounds.
- Serves on the Infection Control and Occupational Health and Safety Committees of the home.
- Prepares budgets, and other administrative guides, develop inventories of laundry, housekeeping and maintenance supplies and equipment, and selects and requisitions new or replacement supplies and equipment. Maintains records appropriately.
- As part of the quality control program for laundry services, establishes p

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