Customer Service Adviser
5 months ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Will train
**Work setting**:
- Private sector
- Consulting firm
- Business
**Tasks**:
- Access and process information
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Perform general office duties
- Answer written and oral inquiries
- Gather, research and prepare communications material
**Computer and technology knowledge**:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
**Security and safety**:
- Credit check
- Criminal record check
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Hand-eye co-ordination
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- What is the highest level of study you have completed?
**Long term benefits**:
- Other benefits
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
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