Thai Massage Manager

3 weeks ago

Vancouver, Canada Wanchai Thai Wellness Full time

**About us**

Wanchai Thai Wellness is a small business in Vancouver, BC V5Z 1G1. We are professional, customer-centric, and rewarding.

Our work environment includes:

- Growth opportunities

**Responsibilities**:

- Manage and lead a team of skilled Thai massage therapists, including hiring, training, scheduling, and performance management.
- Ensure that all massage sessions are conducted with the utmost professionalism, adhering to the principles of Thai massage.
- Maintain a welcoming and serene atmosphere for clients, focusing on their comfort and relaxation throughout their experience.
- Collaborate with other departments to promote and upsell spa packages, enhancements, and promotions.
- Manage inventory and supplies related to the massage therapy department.
- Handle customer feedback and resolve any concerns or issues promptly and effectively.
- Stay up-to-date with industry trends and developments in massage therapy to enhance the spa's offerings.
- Foster a culture of continuous improvement, learning, and growth within the massage therapy team.

**Qualifications**:

- Certification in Thai massage from a reputable training program.
- Proven experience in a managerial role within a spa or wellness center setting.
- Exceptional leadership and team management skills.
- Strong interpersonal and communication skills.
- Passion for delivering exceptional customer service.
- Detail-oriented and organized approach to managing operations.
- Ability to work collaboratively and cross-functionally.
- Knowledge of spa software and scheduling systems.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Employee discounts on spa services and products.
- Positive and supportive work environment.

Growth opportunity

**How to Apply
- In person

**Job Type**: Permanent

**Salary**: $35.00-$65.00 per hour

Flexible Language Requirement:

- English not required
- French not required

Supplemental pay types:

- Bonus pay
- Commission pay
- Retention bonus
- Tips

Ability to commute/relocate:

- Vancouver, BC V5Z 1G1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- massage therapy: 2 years (preferred)

Work Location: In person

Expected start date: 2023-09-18

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