Full-time Grocery Stocker

2 weeks ago

Toronto, Canada THE BIG CARROT NATURAL FOOD MARKET Full time

**Job Summary**:
The primary function of the Grocery Stocker is to coordinate the flow of stock onto the floor, ensure that stock is rotated, expiry dates checked, and general stocking of the Grocery Department. Note that this includes the Fridge and Freezer section and Bread section of the Grocery Department. Excellent customer service is provided at all times when on the sales floor or over the telephone.

**Responsibilities**
- Offers prompt and polite customer service to all customers of the Grocery Department when on the floor or over the phone.
- Handling customer questions and concerns in a friendly and informative matter to the best of his or her ability
- Knowing which resource (person or department) can assist with a customer if it is beyond the stocker’s scope of knowledge, and kindly directing them to that resource.
- Coordinate the flow of stock from the back store room onto the shelves on the sales floor
- Maintain clean, neat, and labelled shelves
- Pulls and rotates product, taking into account expiry dates and changing labels
- Awareness of spatial orientation on the floor to allow ease of customer traffic in the aisles
- Inform Grocery Supervisors and/or Manager of any price discrepancies
- Ensure price tags are correctly displaying information, such as name, price, sale price.
- Merchandise items with efficient space usage.
- Keyholder with security codes responsible for securely closing the store
- Operating the walkie stacker forklift if necessary
- Wearing all necessary Personal Protective Equipment as required (e.g. CSA steel toed boots)
- Adhere to all operational and health & safety policies and procedures when the above responsibilities are performed
- All other tasks deemed necessary by the Produce and Grocery Manager.

**Skills, Knowledge and Experience**:

- No previous education required
- Previous retail, grocery, and/or customer service experience an asset
- Strong work ethic, shows initiative and the motivation to complete work assignments
- Punctuality - arriving to work on time and completing assigned shifts

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

**Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.**

**Salary**: $15.50 per hour

Schedule:

- 8 hour shift

**Experience**:

- Grocery: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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