C.a.r.e Connector

**Job Title**: C.A.R.E Connector (Case Manager)
**Reports to**: Supervisor
**Classification**: Full-time, salaried
**Salary Range**: $52,122 - $55,845

**Benefits**: Health and Dental, EAP, and Matching RSP
**Vision**: The Calgary Fetal Alcohol Network believes in a community where no family faces FASD alone and individuals thrive.
**Mission**: Working together through innovative action, we champion a healthy response to FASD in Calgary and surrounding areas.
Job Summary
The Coordinated Access, Response and Empowerment (C.A.R.E) Connector plays a vital role in advocacy and support to those impacted by Fetal Alcohol Spectrum Disorder (FASD). The C.A.R.E Connector will work within a team of Connectors to provide client-centred comprehensive support over the lifespan of the needs of individuals, families, and communities impacted by FASD.
Accountabilities
Assessment and Planning
- In conjunction with the Intake Team, support the development of individualized C.A.R.E plans in collaboration with the client to meet their needs.
- Regularly review and update C.A.R.E plans to reflect process and changing needs.

Case Management
- Provide ongoing support and guidance to clients as outlined in the client-directed C.A.R.E plan.
- Serve as a strong advocate for individuals with FASD to ensure their needs are understood and met within their communities.
- Assist clients in navigating complex systems and facilitate referrals to specialized services as needed.
- Coordinate services and support from multiple agencies and providers, ensuring continuity of care and effective collaboration.
- Monitor service delivery and follow-up to ensure that clients receive appropriate and timely interventions.

**Documentation and Compliance**:

- Maintain accurate and up-to-date records of client care plans, progress notes, and service provision.
- Maintain strict adherence to privacy laws and ethical guidelines regarding the handling of sensitive client information, obtaining all necessary consents for the sharing of information with other professionals or agencies as part of the care coordination process.
- Prepare written reports and documentation for internal purposes, funding agencies, and regulatory bodies as required.

**Qualifications**:

- Diploma in Health, Social Services or related field or equivalent experience.
- Knowledge and understanding of Fetal Alcohol Spectrum Disorder and its impact on individuals and communities.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients and families.
- Compassionate, empathetic, and nonjudgmental approach to working with the community.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Ability to work independently and as part of a team, with a commitment to collaboration and cooperation.
- Proficiency in Microsoft Office Suite, project management software, and other relevant tools.
- Must have a Drivers License, Own Vehicle, and $2 million in vehicle liability insurance.

Working conditions
C.A.R.E Connectors work a 36-hour fixed, salaried position of 4 days per week. The working location for this position is on-site in the office, in the community, and in client homes, with Connectors working a minimum of 2 days per rotation in the office. The position will require evening and weekend work. Travel is required within the greater Calgary region to support clients. Work is fast-paced, with multiple projects and objectives in motion and will require moderate physical activity. Some activities may require moving up to 40 lbs.
In the spirit of respect, reciprocity and truth, we honour and acknowledge that CFAN is located in the traditional Treaty 7 territory of the Blackfoot confederacy: Siksika, Kainai, Piikani, the Îyâxe Nakoda ( Bearspaw, Chiniki, and Goodstoney First Nations) and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3, within the historical Northwest Métis homeland. The Calgary Fetal Alcohol Network is committed to moving forward in an atmosphere of understanding, dignity, and respect towards a shared goal of Reconciliation.