Server, Aloette

**Aloette is hiring a passionate & experienced Server to join our team. Experience in a similar restaurant is a strong asset. Availability on Friday, Saturday, and Sunday is required for lunch/dinner services.**
- Aloette, which opened on October 17th, 2017, is located on street level at 163 Spadina Avenue, two floors below Alo Restaurant and its adjacent barroom. Set along the street like a train’s dining car, it has transformed a space that formerly was a nail salon into a restaurant with booths and a long bar. Aloette offers a refined take on bistro fare paired with sophisticated and genuine hospitality._
- Aloette, like its sister restaurants, Alo and Alobar, aims to be the best in its class. We look globally for our standards, but are focused on capturing our neighborhood’s attention. As with all restaurants in the Alo Food Group, we are in the regulars business, offering our guests a continuing relationship in a venue where the food’s integrity is met by a zeal for hospitality. Our approach to guest relations is just this: give them no reason to go anywhere else._
- Aloette invests in people. We offer our employees a culture of excellence and constant progression, where all look forward to coming to work and take pride in what they do. And we think long term. No shortcuts. Such a culture is not for everyone, for, as the philosopher Spinoza says, “All things excellent are as difficult as they are rare.” But those who buy into what we do find a bona fide sense of accomplishment._

Servers are the first to establish a connection and relationship with our guests. They fully understand that the guest experience is of the utmost importance. Their role is to guide guests through our menu with correct, comprehensive knowledge of the dishes, cocktails and wines that Aloette offers. Servers take ownership of their tables. They communicate as much as possible with the kitchen and fellow team members in order to give the guest the best possible experience. Servers never show signs of distress, they are gracious and genuine at all times. The following duties are expected of our Servers at Aloette:

- Display confidence & knowledge with all food & beverage offerings (cocktails, non-alcoholic beverages, and wine), ability to recommend, pair, and pour wine.
- Adding personal touches to ensure emotional connection with guests (celebrations are noted, guests preferences are remembered, etc.)
- Cleaning and setting up dining room & patio before service
- Stocking all side stands with paper, pens, paper rolls, etc.
- Greeting guests with water and explaining details of the menu and any specials
- Taking orders and punching them in with appropriate modifications
- Having first contact with chef and management regarding allergies or specific menu modifications
- Ensuring guests have drinks, condiments, and everything they need to have a great meal
- Ensuring bills are correct before presentation to the guest
- Cleaning and resetting tables, bussing tables after guests have departed
- Performing closing duties after all guests have left for the evening
- Ensuring wine offerings are properly stocked and chilled for service
- Ensuring payments are taken correctly and reports are accurate for management
- Running food & beverages
- Ensuring wine is properly stored after service, bottles are married, and empty bottles removed
- Ensuring the dining room is clean and organized after service, chairs and banquets crumbed, all tables cleaned, etc.
- Assist team with polishing at the end of service

It is integral to communicate and work in tandem with the team to ensure that guests’ needs are delivered in a timely manner.

**Job Type**: Part-time
Part-time hours: 8-30 per week

**Salary**: $15.50 per hour

**Benefits**:

- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Restaurant: 2 years (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person