Night Auditor

7 months ago

Lethbridge, Canada Express Lodging Group of Hotels, Best Western Plus Service Inn & Suites Holiday Inn Express Lethbr Full time

The EXPRESS LODGING GROUP OF HOTELS; Best Western Plus Service Inn & Suites and Holiday Inn Express Lethbridge SE is seeking a **Night Auditor** to join our team. Our team members understand the meaning of customer service, are professional, team-oriented, possess good work ethics and are extremely results driven.

DUTIES:

- Running daily credit card transactions through a settlement process
- Recording daily room occupancy and rate totals
- Recording revenue totals for cash, checks, and credit card transactions
- Generating automated accounting reports for the manager's review
- Handling 3rd party reservations and ensuring proper processing
- Settling Corporate Accounts and sending reports to those entities for billing purposes
- Running the computer back-up systems
- Ensuring proper video monitoring for surveillance and processing

RESPONSIBILITIES:

- Maintaining the cleanliness of the Lobby & Public Areas
- Greeting Guests, Checking them into their rooms, & Cashiering
- Stocking Linens and Supplies at Front Desk and in other areas of hotel for the following day if needed
- Walking Halls to ensure security of the guests and the building
- Taking out the trash, sweeping, mopping, and other light janitorial duties
- Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, OHS, etc.
- Printing and delivering notices to guests
- Setting wake up calls on the phone system
- Providing guests with towels, blankets, pillows, and other personal items as needed
- Assisting in the preparation of the breakfast if needed
- Monitoring additional areas of the hotel (pool, fitness center, vending areas, parking lot, etc.)

APPLICABLE SKILLS
- College diploma or equivalent experience.
- Minimum two (2) years hotel experience preferred, specifically in Rooms Division Department.
- Demonstrated problem solving skills; good judgment and common sense.
- Superior written and oral communication skills.
- Excellent organizational and time management skills, with the ability to set priorities for self and others.
- Knowledge of Hotel Operating Systems including Opera, Jonas Chorum (MSI/WINPM), Elevon and/or Freedom Pay

**Salary**: $16.00-$17.50 per hour

**Benefits**:

- Company events
- Extended health care
- On-site gym
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel: 1 year (required)

Work Location: In person

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