Dental Receptionist

3 weeks ago

Toronto, Canada Forest Hill Orthodontics Full time

**Forest Hill Orthodontics **is looking for a passionate, energetic, **Dental Receptionist** to join our well-established beautiful practice in Toronto, Ontario.

We pride ourselves on our exceptional patient experience, our amazing team, and our state-of-the-art facilities. Our team is the secret to our success and as a **Dental Receptionist**, you will play an important role in ensuring our patients have a positive experience in our clinics.

We are part of the Corus Orthodontist family which is a growing orthodontic partnership network that provides an ideal balance of support and autonomy for orthodontic specialists at all stages of their careers. We are one of the fastest growing orthodontic partnerships with over 50 practices and 850 team members.

**What you will be doing - Responsibilities**:

- Welcome patients as main point of contact when they arrive at the practice
- Respond promptly to incoming calls in a professional and enthusiastic manner
- Schedule and reschedule appointments
- Manage incoming and outgoing mail and report
- Provide administrative support to the orthodontic staff
- Scheduling, patient appointments, managing patient accounts, inputting new patients into the computer system
- Other administrative support as required

**Who you are**:

- You are an outgoing, confident, individual, with a passion for patient care.
- Goal-driven, with an amazing work ethic, you are focused on helping the practice grow
- A natural ability to develop relationships with patients, parents, and your team.
- You have a positive attitude with a strong desire to provide an excellent customer experience.
- Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
- You are observant and a good listener.

**What you bring - qualifications**:

- Previous experience in an Administrative Assistant/Receptionist role preferred
- Ability to be respectful of others and act with discretion at all times
- Ability to work independently and in a team environment
- Proficiency in Microsoft Word and familiarity with office management software for scheduling and billing
- Proficiency in typing and keyboarding skills
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
- Excellent social and interpersonal skills
- Ability to prioritize tasks
- Self-motivated and reliable

**What you need to know**:

- This role will be conducted from our Toronto practice location

**What you will benefit from**:

- A competitive hourly wage
- A total rewards package with an employee benefits program that includes extended health coverage, a health spending account, and an employee & family assistance program;
- Being part of a collaborative and engaging team that prioritizes employee development.
- Partnering with and learning from an experienced network of professionals

**How to Apply**:
Forest Hill Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CLIN

**Benefits**:

- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

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