Supplier Management Specialist

4 days ago


Toronto, Canada Scotiabank Full time

**Requisition ID**: 204847
**Employee Referral Program - Potential Reward**: $1,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

**The role**:
This role is responsible for building, maintaining and enhancing relationships with IT vendors and internal stakeholders (such as IT leadership and end users). This role serves as liaison to the business. They are tasked with ensuring IT and business requirements align to specifications and priorities, and they are also tasked with arbitration with IT vendors. The role is also responsible for the IT Vendor’s Risk, Performance, Financial and Contract obligations. The Third-Party Advisor - Technology will be responsible for one or more vendor relationships, that includes strategic and non-strategic vendors, with varying level of engagement for each vendor based on the vendor’s Risk and Criticality. Overall, the Third-Party Advisor must ensure that the organization achieves its objectives with vendors as per rights and obligations in our contracts.

The role will manage vendor relationship(s) through all stages of the contract and vendor lifecycle, in alignment with relevant BNS frameworks/methodologies, and with business and enterprise objectives. Provide leadership, direction and coaching to stakeholder teams(s) while partnering with business and executive stakeholders within a line of business. Will facilitate and / or support management of IT vendors (including those that fit the criteria for an “Enterprise” vendor.

**What will you do?**

Vendor Contracts
- Work alongside procurement colleagues to assist with developing contracts and understand any current requests for information (RFIs), requests for quotations (RFQs) and requests for proposal (RFPs) that are in the pipeline.
- Adhere to contract management objectives, procedures, templates and workflow processes for vendor contracts and deliverable schedules. Maintain an updated contract management database that contains all executed contracts, as well as contracts that are under development but are not yet active. Moreover, track obligations, deliverables and contract change notices. Manage and control access to documents as appropriate.
- Work with legal representatives to develop and insert appropriate legal and commercial protections in contracts, as warranted.
- Work with all teams (security, compliance and tax, HR, accounts payable [AP], and so on) to ensure that vendors are performing in accordance with existing requirements and regulatory obligations.
- Develop a knowledge base of negotiating strategies, best practices, and negotiation personnel and teams. Make improvements to processes, procedures, workflow and organizational structures for contract management.
- Administer commercial and financial arrangements with vendors to include billing, invoicing, performance incentives and remedies, and internal chargebacks, where appropriate.
- Work with vendors and key stakeholders to establish clear contract change control processes.

Vendor Management
- Effectively communicate a clear and concise contract overview (summary of key contract terms, risks, opportunities and service delivery guidelines) to key stakeholders, and provide clarity on contract elements when required.
- Monitor monthly vendor spend against financial plan, including IT&S Project Portfolio, Capex/Opex, Transit & OP
- Manage multiple vendor relationships spanning across different service areas, and varying in complexity
- Develops proposals/recommendations related to vendor services and practices in connection with the vendor(s)
- Deal with a range of complex issues and policies in the management of the vendor(s)
- Interpret data and assesses risks associated with policies/programs and provides recommendations/escalates as appropriate
- Manage and Report vendor performance and risk at aggregate category and IT&S portfolio level (vs just vendor level)
- Proactive identification, mitigation, monitoring, and management/resolution of Third-Party risks, including risks that are specific to an individual vendor (e.g. Financial Health) and external risks (Political, Economic, Social, technological, Legal, Environment) that may impact vendors
- Manage the communications process with vendors, utilizing various communication forums with internal and externally facing audiences. Ensuring internal communication alignment and protocol with internal stakeholders for consistent vendor messaging and interactions

IT Governance
- Coordinate a consistent set of IT governance standards to ensure Third-Party arrangements are aligned to Technology business objectives including effective and efficient use of IT resources (evaluation, selection, prioritization, and funding of competing IT investments aligned to strategy and standards). Collaborate with internal stakeholders and external third parties to optimize Scotiabank's 3rd-party IT expenditure, increase velocity and value realization, while



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